Concierge Club Attendant

Job Description

Welcome guests with warmth and professionalism—be their trusted go-to from check-in to check-out
Recommend the best local dining, entertainment, shopping, and attractions—you're the insider they didn’t know they needed
Assist with reservations, transportation, event tickets, and anything else guests may require
Help with guest mail, messages, and business center needs
Ensure the lobby and concierge area remain clean, organized, and inviting
Stay cool under pressure while resolving guest concerns with courtesy and care
Support a seamless experience by partnering with front desk, valet, bell staff, and other departments

What We Are Looking For

Customer service experience required – At least 6 months in a guest-facing role
Hospitality experience preferred – You understand how to deliver a 5-star experience
Excellent communication skills – You speak clearly, listen actively, and know how to tailor service to each guest
Local knowledge and curiosity – You love your city and enjoy helping others explore it
Physically ready – Able to stand/walk for long periods and occasionally lift up to 50 lbs
Driver’s license – A valid license and clean driving record are required
Flexible availability – Days, nights, weekends, holidays—you’re ready when guests need you

What’s in it for you?

• Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.
• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Career Growth & Learning

40% of our management hires are internal promotions!

Compensation

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

Benefits

• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Schedule

Flexible availability – Days, nights, weekends, holidays—you’re ready when guests need you

Qualifications

Customer service experience required – At least 6 months in a guest-facing role
Hospitality experience preferred – You understand how to deliver a 5-star experience
Excellent communication skills – You speak clearly, listen actively, and know how to tailor service to each guest
Local knowledge and curiosity – You love your city and enjoy helping others explore it
Physically ready – Able to stand/walk for long periods and occasionally lift up to 50 lbs
Driver’s license – A valid license and clean driving record are required

Skills

You speak clearly, listen actively, and know how to tailor service to each guest

Benefits

• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Pay

Actual pay may differ depending on factors such as experience, skills, qualifications, and the specific location of the role.

Notice of Candidate Privacy Rights

https://www.atriumhospitality.com/privacy-policy

Equal Opportunity Employer

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of Candidate Privacy Rights

Notice of candidate privacy rights: https://www.atriumhospitality.com/privacy-policy