Concierge Lead

About the role

Join a community-focused role as a Lead Concierge, serving as the welcoming face for residents, families, and guests. You will deliver exceptional first impressions, coordinate transportation, manage guest reservations, and support daily operations such as dining and event setup. Your role includes assisting with resident safety, maintaining common area cleanliness, and guiding new residents through orientation.

Responsibilities

• Serve as the welcoming face for residents, families, and guests
• Coordinate transportation and manage guest reservations
• Support daily operations including dining and event setup
• Assist with resident safety and maintain common area cleanliness
• Guide new residents through orientation
• Handle emergencies and ensure security

Requirements

• At least 21 years old
• Valid driver’s license
• Customer service experience
• Excellent communication and organizational skills
• Proficiency in Microsoft Office
• Adaptable, reliable, and team-oriented
• Ability to handle emergencies

Benefits

• Competitive pay
• Health stipends
• Paid time off
• 401(k)