Jobs · Customer Service

Concierge Exercise Specialist - Future Openings

Early Medical · Austin, TX · 3 mo ago
Customer Service$130k/yrFull-time

About the role

As an Exercise Specialist, you will play a central role in delivering personalized, high-touch exercise programming. This position sits at the intersection of clinical precision and practical coaching — you will assess, design, implement, and evolve exercise programs that meaningfully impact long-term health outcomes.

Responsibilities

  • Own the exercise journey for your patients from onboarding through long-term progression.
  • Conduct comprehensive assessments, including strength testing, movement analysis, force plate and isometric testing, CPET, and DEXA-informed programming.
  • Design individualized, periodized exercise programs aligned with each patient’s goals, clinical profile, and long-term health strategy (e.g., Marginal Decade, Centenarian Decathlon).
  • Provide ongoing coaching and accountability through virtual sessions, video feedback, messaging platforms, and structured program updates.
  • Properly progress and regress patient programs based on underlying orthopedic limitations or compensations determined from their bespoke assessment.
  • Monitor and interpret wearable and performance data to inform program adjustments.
  • Summarize patient analytics and progress into clear, actionable insights.
  • Facilitate onboarding preparation and bi-annual reassessments.
  • Collaborate closely with physicians, nutritionists, and other clinical stakeholders to ensure alignment across care plans.
  • Conduct industry research and propose new methodologies or refinements to the exercise framework.
  • Deliver a high-touch, white-glove experience at every patient interaction.

Requirements

  • 3–5+ years of relevant professional experience in strength & conditioning, exercise physiology, or high-level coaching environments.
  • A current and active NSCA, CSCS, or other accredited certification.
  • Experience working with high-performance or VIP clientele preferred.
  • Operational fluency, including familiarity with HIPAA compliance and CRM/EHR systems, preferred.
  • Strong collaborative and problem-solving skills.
  • Ability to influence without formal authority and work effectively in a multidisciplinary team.
  • Capacity to balance big-picture program design with detailed execution.
  • A growth mindset, intellectual curiosity, and a visible commitment to continuous improvement.
  • A high standard of professionalism, empathy, reliability, and integrity.

Qualifications

  • Breadth across modalities. Familiarity with the following is a plus:
  • General strength & conditioning
  • Exercise physiology
  • Cardiovascular programming and energy system development
  • PRI, DNS, FRC, or similar systems
  • Working with orthopedic limitations
  • GLP-1 inhibitors and muscle mass retention

Skills

  • Emotional intelligence
  • Attention to detail
  • Exceptional communication skills

Benefits

  • 100% employer-paid medical, vision, and dental insurance (multiple plans available).
  • 100% employer-paid life insurance, short-term, and long-term disability insurance.
  • Employer-sponsored HSA contributions for HDHP medical plans.
  • Additional HSA and FSA spending account plans for employees.
  • 401(k) with a 5% company match.
  • Generous PTO and holiday schedule.
  • Company-issued technology and work-from-home stipend.
  • The opportunity to work at the forefront of health and longevity science with a team of world-class professionals dedicated to precision, mastery, and excellence.

Pay

$130,000 USD - $130,000 USD

Schedule

Location in Austin, TX is required for this position. Relocation assistance is available for qualified candidates.

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