Concierge/Door Person - Full Time

About the role

Range Commercial Partners, Inc. is hiring a Concierge/Door Person in Richmond, VA!

Responsibilities

• Control access to the building, ensuring only authorized personnel can enter. This includes checking credentials and monitoring entry systems.
• Provide exceptional customer service, greeting and welcoming occupants and guests warmly and efficiently.
• Work with the property management team to respond to alarms, disturbances, or security threats, and ensure safety of all individuals on the premises.
• Involves in administrative tasks as requested from the property management team that can include record-keeping of all guests and vendors, access cards, physical keys, security personnel.
• Ensure all security desks and entrances are tidy and presentable.
• May be responsible for assisting with coordination of events, gatherings, and meetings, ensuring conference rooms are setup appropriately and that access to events runs smoothly.
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Aid tenants with entrance and exit into building as needed, assisting with bringing in deliveries, groceries, and other items.
• Other duties as assigned

Requirements

• A high school degree or general education degree required
• Knowledge of computer software and hardware (i.e. Microsoft Office Suite Products).
• Proven work experience as a Concierge, Security Guard, Receptionist, Front Office Representative or similar role
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
• Ability to write correspondence.
• Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
• Ability to work well under pressure.
• Advanced organizational skills.

Qualifications

• Embrace the Range Commercial Partners values:
• - Service
• - Excellence
• - Respect
• - Versatility
• - Integrity
• - Curiosity
• - Efficiency

Benefits

• Health coverage for you and your family through medical, dental and vision plans.
• Financial protection through disability, life, and accidental death and dismemberment.
• A 401(k) plan in which the company matches dollar for dollar on a generous % you contribute.
• A generous paid time off program in which the benefits increase along with your tenure with the company.
• Bring your dog to work days.