Concierge

Find your joy here, at The Waterford on Highland Colony, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more! The Waterford on Highland Colony, a premier retirement community in Ridgeland, MS, provides quality care to residents in an INDEPENDENT LIVING community. What We Offer You Flexible scheduling**Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.SafelyYou - AI video technology that detects and prevent fallsAdvanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better careSage - Improve call light response time and improvement to service and careMicrosoft Power BI - one stop for all data needsCompany support for educational and learning opportunitiesPaid referral programs for Team Member and Resident referralsMedical, dental, vision, and life/disability insurances*401k retirement savings offering a discretionary match determined each year based on company performanceEmployee Assistance ProgramDependent Care and FSA saving accountsPTO available day onePaid TrainingBenefit eligibility dependent on employment statusEligibility based on location Receptionist Responsibilities Include Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related informationGreets and directs visitors to the communityReceives, sorts, and forwards incoming mailCoordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.) Resolving customer questions and concerns Qualifications Enjoy providing exceptional customer service and care to our senior residentsAppreciate the value of being a dependable & responsible member of greater team