Concierge

Summary of Position

Responsible for general office support with a variety of clerical activities and related tasks. This position is considered an essential function to the operation of the community; consistent attendance is essential because it directly impacts the employee’s ability to perform duties effectively and ensures proper workflow and communication within the team.

Primary Duties and Responsibilities

• Greet residents, prospects, and visitors, making them feel welcome and comfortable.
• Answer telephone calls and direct them to the appropriate individual or take messages as needed.
• Provide information to residents and prospects, directing them to restaurants, transportation, and current local events.
• Accept deliveries and track packages.
• Maintain refreshment area.
• Follow up on completed maintenance requests.
• Abide by Fair Housing Laws.
• Other duties as assigned.

Occasional Functions

• Receive, sort, and direct incoming and outgoing mail.
• Coordinate pick‑up and delivery of express mail services.
• Assist with other related clerical duties such as photocopying, faxing, and filing.

Position Requirements / Qualifications

• High School Diploma or GED.

Physical Activities

Physical activities include typing, walking, bending, stooping, reaching, climbing stairs, or standing for periods of time. Ability to lift and move up to 50 lb.

General

Hours worked will coincide with the hours of operation in the community. This position may be required to work on weekends as necessary.