Concierge

About the role

At Clarendale Clayton, you’ll have a front-row seat to the amazing life stories of the wisest people on earth while being part of an extraordinary company that invests in your future. This hospitality-focused Concierge role is the first face visitors see when they arrive at our community.

Responsibilities

• Provide ongoing telephone coverage.
• Resolve issues presented by residents, guests, vendors, and suppliers while meeting organizational objectives and ensuring individuals feel appropriately served.
• Prevent difficult situations from escalating.
• Accept, log, and notify residents of delivered packages.
• Deliver packages to residents.
• Prepare maintenance work orders as requested by residents and staff.
• Heavy computer use with Microsoft Office applications.
• Assist the Business Office Manager with projects and assignments.
• Perform other duties as needed.

Requirements

• Multi-line phone experience.
• Excellent telephone communication skills.
• Proficiency with Microsoft Word, calendar bookings, and email.
• Ability to navigate Excel.
• Previous logistics experience is a plus.
• Previous work in a senior living community is a plus.
• High school diploma or GED required.

Pay

Starting at $16/hour.

Schedule

Full-time, Monday–Friday, 8:00 AM–4:30 PM, with occasional weekend coverage as needed.