Concierge

Key Responsibilities

• Supervises lobby, monitors traffic in and out of the building, and greets Residents, visitors, staff, contract workers, and vendors, directs them to the appropriate locations or services
• Receives, sorts, and distributes mail and packages. May also help direct delivery personnel to appropriate areas for package delivery when needed
• Maintains databases, such as the Hurricane Evacuation list, Resident Absence Report, or Health Services Census Dashboard
• Provides administrative support for Residents and staff, including copying, scanning, and sending faxes, to include business, personal, club, or Resident Council needs
• Affords assistance to various departments and/or building managers by making copies, completing assigned checklist items for move-ins, typing letters, creating envelopes, mailing packets, directing prospective Residents and family members, or coordinating tours

Qualifications

• Minimum Education Required: High School, business school, or equivalent
• Experience: Must have previous experience creating and maintaining Excel spreadsheets, graphs, and Word documents
• Must be familiar with Microsoft Outlook, web-based documents and forms, and phone systems
• Hotel, hospital, CCRC, or other retirement community or hospitality experience is preferred