Concierge

About the role

The Concierge serves as an ambassador for the Community, executing receptionist and other responsibilities as defined in this procedure to assist in the administration of the Community.

Responsibilities

• Provides positive first impression to all who enter the Community.
• Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate.
• Greets all visitors in a friendly, courteous, and professional manner.
• Screens and requires visitors to “sign in” at reception desk.
• Instructs Resident’s visitor according to Resident’s instructions.
• Accepts all outgoing mail/packages.
• Typifies, copies, orders, and maintains inventory of office supplies, performing other clerical duties as assigned.
• Maintains and updates Emergency Phone Number Log and keeps log at front desk.
• Maintains and updates emergency contact information on each Resident and keeps information at front desk.
• Aids managers with various clerical responsibilities.
• Pages staff as necessary.
• Takes RSVPs for special functions, as necessary.
• Oversees sign-up for scheduled transportation.
• Performs other duties as necessary, to include light housekeeping duties.

Requirements

• High School Diploma required.
• Must possess a high degree of interpersonal relations skills and ability to relate to a variety of people and personalities.
• Requires considerable initiative and judgment.
• Must have word-processing and clerical skills.
• Physically able to bend and reach.
• Physically able to sit for extended periods of time.

Qualifications

• Must be able to work flexible hours and participate in holiday activities.

Skills

• Interpersonal relations skills.
• Initiative and judgment.
• Word-processing and clerical skills.

Benefits

• Medical, Dental, and Vision benefits.
• Company-paid Life Insurance and Voluntary Disability.
• Generous Paid Time Off (PTO) Plan and paid holidays.
• 401(k) Retirement Savings Plan with company match.

Pay

Minimum: $15

Schedule

Full-Time