Concierge

About the role

Aegis of Madison is looking for a Concierge to provide exceptional customer service to our residents, guests, and families.

Responsibilities

• Greet and direct visitors, families, residents, and employees to the right person or place and providing exceptional customer service
• Answer all phone calls in a professional manner and handling the front desk and all assigned duties
• Coordinate medical appointments and family outings with Care and Nursing Staff
• Support the smooth operation for the Marketing Department and Office Manager
• In depth familiarity with the community layout and employees' responsibilities

Qualifications

• Compassionate and positive attitude
• Ability to remain calm and think quickly under stressful situations
• Preferred previous experience working as a Receptionist/Concierge and/or supervisory role
• Sensitivity to resident needs and the ability to build positive relationships
• Display a desire to exceed expectations with every interaction
• Must be willing to take 2-step TB test

Schedule

• Sunday: 8am-8pm
• Monday: 3pm-10pm
• Tuesday: 3pm-10pm
• Wednesday: 3pm-10pm
• Thursday: 2pm-1pm
• Friday: OFF
• Saturday: OFF

Benefits

• Defined Growth Opportunities
• Flexible Schedules
• Vacation + Sick Pay + Appreciation Days
• Medical/Dental/Vision
• 401K

Pay

Min Salary USD $23.00/Hr. Max Salary USD $23.00/Hr.