Concessions Supervisor | Part-Time | The Bushnell

Responsibilities

• Set-up of all concession locations prior to the start of the event, which includes verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, and checking food and beverage production meets projected event needs.
• Requisitions and stocks all food and beverage products and supplies needed for assigned locations.
• Train and coach new & current employees on standard operation procedures in the concessions area.
• Provide back-up to any open position to ensure the concession location is fully operational.
• Ensures that company standards pertaining to speed of service and guest satisfaction are met.
• Ensures that the work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents, or incidents.
• Relays safety/health issues to management immediately.
• Provides ongoing constructive feedback to concessions staff and volunteers.
• Adheres to state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Detects and acts upon guest inebriation as trained, escalating to management or security when needed.
• Responsible for assisting guests with their concessions transactions via our Point of Sales system.
• Locks up and stores all beverage products, food, and equipment items and performs all closing duties at the end of the shift.
• Enforces all company policies and procedures.
• Affords assistance to the management team with projects including training, inventory, and special events.

Qualifications

• 1-2 years of experience working in a supervisory capacity in a food & beverage environment.
• Excellent interpersonal and communication skills.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Ability to accurately handle register and revenue collections through a POS system is required.
• Must be able to work a flexible schedule, inclusive of weekends, nights, and holidays as required.
• Shifts can have a duration of up to 10 hours as needed.