Concessions Supervisor - COTA

About the role

Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR, and MotoGP attracting global fans during championship races on the famed Circuit and LiveNation producing over 30 headline concerts every year at the Germania Insurance Amphitheater.

The food service team at Circuit of The Americas (COTA) is seeking an experienced Concessions Supervisor to assist in leading the day-to-day concessions operation. The ideal candidate has experience in large-scale concessions venues and is a hands-on leader with a focus on team development.

Responsibilities

• Assist in determining appropriate quantity of food and beverage items for cooking, baking, and serving in the stand in a timely manner; maintain food & beverage quality standards including appearance and nutritional requirements throughout the event.
• Assist in monitoring and ordering food as needed based on business demands.
• Monitor temperatures of food to assure safety and quality standards are met; monitor water temperatures to assure proper temperature for sanitizing.
• Merchandise and serve food and beverage according to established guidelines and replenish as needed.
• Oversee all staff in the stand and area including cashiers, food runners, cooks, and cleaners; ensure staff is in the correct uniform, signed in & out, practicing safe service, and upholding Trident Provisions’ standards of service.
• Clean equipment, utensils, and appliances; properly store food and beverage supplies; assure compliance with sanitation and safety procedures and regulations; clean refrigerators and storerooms as required.
• Assist in storing unused food and supplies; dispose of unusable leftovers; utilize proper methods of handling foods to be stored.
• Assist with inventory and maintain routine records as directed; prepare records of food and beverage consumed vs. leftover.

Requirements

• 1+ year of experience in leading a concessions operation is preferred.
• After completion of training, you will have gained the ability to work independently and effectively manage a stand.
• ServSafe qualified or the ability to become ServSafe certified.

Skills

• Communicate effectively both orally and in writing.
• Business Acumen: Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.
• Dedication: Dependable, reliable, and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: “see it, own it, solve it.”
• Ethics and Integrity: Acts with integrity, honesty, and knowledge that promote the company’s culture, values, and beliefs while maintaining the highest standards of professional conduct.
• Safety & Security: Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to the appropriate person immediately. Promote restaurant safety, cleanliness, and security compliance always.
• Teamwork: Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently, and timely.
• Communication: Communicate clearly and effectively with mutual respect, understanding, and trust to fellow associates, managers, supervisors, and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
• Initiative: Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
• Adaptability & Planning: Possess the ability to learn new tasks and adjust well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
• Service Orientation: Demonstrates a sense of urgency. Is welcoming, friendly, and smiles when visible to guests.

Work Environment

This role is highly physical with an emphasis on organization and moving products in a fast-paced work environment. This position may utilize a golf cart, hand carts, and pallet jacks.

Physical Requirements

• Lift heavy objects up to 50 pounds.
• Be clean, neat, and professionally dressed at all times.

Benefits

• Daily meal per shift.
• Opportunity for advancement.
• On-the-job training that can be applied industry-wide.
• A flexible work schedule.

Pay

Competitive pay based on experience.