Concessions Supervisor

Job Summary

Manage operations of multiple concession stands, ensuring smooth service and a positive guest experience during UW-Madison sporting events.

Responsibilities

• Assist team members and volunteers, responding to questions, addressing needs, and providing guidance throughout the event.
• Understand menu offerings, presentation, and pricing to ensure accurate service and product quality.
• Maintain inventory control and ensure the proper handling of products and equipment.
• Stock and prepare concession stands before the event, ensuring everything is in place and ready for service.
• Clean and close down stands after the event, ensuring everything is in order for the next event.
• Complete event paperwork at the beginning and end of each shift to ensure proper records.
• Uphold cash handling policies and follow food safety/sanitation guidelines to maintain a safe environment.
• Enforce responsible alcohol service to ensure compliance with regulations.
• Perform additional duties as required to support event operations.

Requirements

• Minimum of 1 year of leadership experience in a food service or similar role.
• Willingness to obtain Responsible Alcohol ServSafe Certification & Food Handler's ServSafe (if not already certified).
• Must be 21+ years of age for alcohol handling responsibilities.
• Able to stand and walk for long hours during events.
• Able to lift 25-45 lbs when necessary for setup and inventory management.
• Must be available to work all UW-Madison Football games and a majority of events at the Kohl Center Arena.

Qualifications

• Must be available to work all UW-Madison Football games and a majority of events at the Kohl Center Arena.

Skills

• Leadership skills
• Customer service
• Inventory management
• Event coordination
• Food safety and sanitation
• Alcohol service compliance

Benefits

• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Pay

$20.00 to $22.00 (+ an additionally $5 hourly rate on football gamedays!)

Schedule

Must be available to work all UW-Madison Football games and a majority of events at the Kohl Center Arena.