Concessions Stand Lead

Location: F&M BANK ARENA

Schedule

Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process.

Employment Type

Part-time

Pay

$17.25 per hour – $20.31 per hour

About the role

As a Concessions Stand Lead at Sodexo, you will provide on‑site leadership for an assigned concession stand or location during events. This role supports daily stand operations by directing concession staff, maintaining service standards, and ensuring efficient execution during high‑volume periods. The Concessions Stand Lead works closely with the Concessions Supervisor to support staffing, service flow, and guest satisfaction. Concessions Stand Leads are actively involved in operations and serve as the primary point of contact for staff assigned to their stand. This role is specific to event‑based concessions environments and focuses on speed of service, accuracy, cleanliness, and compliance.

Responsibilities

• Serve as the on‑stand lead for assigned concession locations during events.
• Provide guidance and support to staff during peak service periods.
• Address basic guest concerns and escalate issues to the Concessions Supervisor when appropriate.
• Communicate operational needs, staffing issues, or supply shortages to leadership.
• Support onboarding and training of concession staff.
• Attend work and show up for scheduled shift on time with satisfactory regularity.
• Lift and move up to 35 pounds frequently and up to 40 pounds occasionally.
• Perform other duties as assigned, which may differ among accounts based on business necessities and client requirements.

Requirements

• High School diploma, GED, or equivalent experience.
• 1–3 years of concessions, food service, or customer service experience.
• Prior lead experience preferred.
• Must meet minimum age requirements to lead alcohol service based on local and state regulations.
• Valid TIPS, TEAM, or equivalent alcohol‑service certification and compliance with state‑specific alcohol training requirements.
• Food handler certification may be required based on state or local regulations.

Benefits

• Flexible and supportive work environment.
• Access to ongoing training, development, and advancement opportunities.
• Paid time off, holidays, medical, dental, and vision coverage.
• Tuition reimbursement, 401(k), and discount programs.
• Potential site‑specific benefits such as free shift meals or allowances, uniforms, safety shoes, public transportation support, and parking.

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We improve the quality of life for those we serve and contribute to economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide memorable experiences through food service, catering, facilities management, and other integrated solutions worldwide. We value employees for who they are, treat them fairly and with respect, and foster a culture of belonging where ideas are heard and opinions count.