Concessions Stand Lead

Location: University of Nevada, Reno - 54125001

About the Role

As a Concessions Stand Lead at Sodexo, you will provide on-site leadership for an assigned concession stand or location during events. This role supports daily stand operations by directing concession staff, maintaining service standards, and ensuring efficient execution during high-volume periods. The Concessions Stand Lead works closely with the Concessions Supervisor to support staffing, service flow, and guest satisfaction. Concessions Stand Leads are actively involved in operations and serve as the primary point of contact for staff assigned to their stand. This role is specific to event-based concessions environments and focuses on speed of service, accuracy, cleanliness, and compliance.

Responsibilities

• Serve as the on-stand lead for assigned concession locations during events.
• Provide guidance and support to staff during peak service periods.
• Address basic guest concerns and escalate issues to the Concessions Supervisor when appropriate.
• Communicate operational needs, staffing issues, or supply shortages to leadership.
• Support onboarding and training of concession staff.
• Frequently lift and move up to 35 pounds and occasionally lift and move up to 40 pounds.
• Attend work and arrive for scheduled shifts on time with satisfactory regularity.
• Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.

Requirements

• High School diploma, GED, or equivalent experience required.
• Minimum of 1–3 years of concessions, food service, or customer service experience required.
• Prior lead experience preferred.
• Must meet minimum age requirements to lead alcohol service based on local and state regulations.
• Must maintain a valid TIPS (Training for Intervention Procedures), TEAM (Techniques for Effective Alcohol Management), or equivalent alcohol-service certification, and comply with all state-specific alcohol training requirements.
• A food handler certification may be required based on state or local regulations.

Schedule

Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process.

Pay

$18.00 per hour - $21.00 per hour

Benefits

• Flexible and supportive work environment.
• Access to ongoing training, development, and advancement opportunities.
• Paid time off and holidays.
• Medical, dental, and vision insurance.
• Tuition reimbursement.
• 401k retirement plan.
• Discount programs.
• Some locations may offer additional site-specific benefits, including free “shift” meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support, and/or parking.