Concessions Cook Toyota Arena

Essential Functions

• Aids in maintaining, organizing, and cleaning all equipment.
• Displays attention to detail and consistency in every aspect of service.
• Adheres to the Company dress code, which includes wearing black pants and non-slip soled closed-toe shoes.
• Prepares, measures, and portions all food items in a timely manner.
• Complies with all quality standards, department rules, policies, and procedures.
• Utilizes and sets up kitchen equipment to prepare food items.
• Packages all products to proper specifications.
• Performs opening, closing, and side work duties as instructed.
• Keeps workstation and equipment clean, organized, sanitized, and sufficiently stocked.
• Uses waste control guidelines and records all waste on spoilage sheet.
• Maintains proper sanitation and food safety.
• Absolves all Company policies in the Human Resources Policies and Procedures, the Business Code of Conduct.

Experience/Training/Education Requirements

• Minimum age of 21 years old.
• High school diploma or GED.
• Previous food service experience of 6 months to 1 year is preferred.
• Flexible, quick response to internal and external issues.
• Working knowledge of food production techniques, purchasing, and sanitation procedures.
• Excellent written and verbal communication skills.
• Ability to take tasks that are not clearly defined and appropriately define problems, propose, and implement solutions.

License/Certificate

• A valid food handler’s card is required for this position.
• The company will cover the cost of the training and compensate employees for the time spent completing the course.
• The certification must be obtained within 30 days of the hire date.
• TIPS Certification.

Additional Skills

• Tips Certification.
• Two-way communication and nurturing an ownership environment with emphasis in positive motivation and teamwork.
• Ability to work with minimal supervision.
• Interacts with all levels of customers and staff including management.
• Works flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
• Communicates effectively both verbally and in writing with all staff and vendors.
• Be detail oriented.
• Presents a professional appearance and demeanor at all times during the workday.
• Excellent organizational and planning skills.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Energetic, self-disciplined with a strong sense of initiative, is detail oriented, and has a passion for delivering exceptional guest service.
• Positive attitude and neat appearance.
• Work ethics encourage strong urgency and quality in a team environment.

Physical and Environmental Requirements

• Tasks are performed with moderate supervision without assistance for 40% of the workday; pushing and pulling doors open, lifting, stooping, bending, and lifting at least 25 lbs.
• Walking for long distances for more than 50% of the workday.
• This position may require work inside or outside of the building, as needed by events.
• Ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
• Employees may be scheduled to work until 12:00am or later.
• Must be able to pass the background.
• Employee should use precautions & follow safety guidelines.