Concession Supervisor | Part-Time | PPL Center

We need to output HTML fragment with sections: About the role? Actually we have Position Summary, Responsibilities, Qualifications, Benefits, Pay, Schedule? The posting includes Pay (hourly rate), Benefits (401(k) Savings Plan and matching). No schedule details beyond flexible schedule mention but not explicit schedule. Should we include Schedule? The rule: include a section ONLY when posting has real, specific content for it. There's mention of flexible schedule, but not a specific schedule like "Part-time, evenings, weekends". Might be considered schedule content. However they said "Ability to work a flexible schedule, including nights, weekends, some holidays, and long hours." That's schedule info. Could create a Schedule section with that. But we need to avoid filler like "varies". This is specific enough. So include Schedule. Also About the role? The Position Summary could be considered About the role. Use

for section headings: About the role, Responsibilities, Requirements (maybe Qualifications), Skills? There's no separate Skills section; qualifications include skills. Could combine Qualifications and Skills? But we need to follow instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can include those that have content. We have Position Summary -> About the role. Responsibilities -> Responsibilities. Qualifications -> Qualifications (maybe also Requirements). Could also include Requirements as same as Qualifications? Might be redundant. Better to have Qualifications only. Benefits -> Benefits. Pay -> Pay. Schedule -> Schedule. We should not repeat job title as heading. No Job ID. We must preserve all substantive information. Remove boilerplate like EEO, legal, etc. Also remove "Strengthened by our Differences..." and EEO sections. Also remove "About The Venue" maybe? That's substantive about venue; could be part of About the role? It's about venue, not role. Might be considered extra but it's substantive. Should we keep? The instruction: preserve ALL substantive information; do not invent or summarize away detail. So we should keep About The Venue info. Where to place? Could be part of About the role or a separate section like "About the Venue". Not in list of headings but we could add a heading like "About the Venue". However the instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive? It says "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should not add extra headings beyond those. Then where to put venue info? Could incorporate into About the role section as a paragraph. That's okay. We must remove duplicated lines, cookie/navigation/legal/EEO etc. Also remove "This position will remain open until December 4, 2026." That's substantive? It's a date; maybe keep? It's not in the heading list but could be placed in About the role paragraph. It's substantive. Keep. Now craft HTML. Structure:

About the role

... position summary plus venue info and open until date.

Responsibilities

• ... each responsibility as list items.

Qualifications

• ... each qualification.

Benefits

401(k) Savings Plan and 401(k) matching.

Pay

$15.00 - $19.00 hourly rate.

Schedule

Flexible schedule including nights, weekends, some holidays, and long hours.

Need to ensure we preserve all substantive info from responsibilities list. Let's extract responsibilities bullet points from text. Responsibilities section includes many sentences. We need to break into list items. Let's parse: - Demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards. - Take pride in personal appearance, reporting to work in neat and clean clothing and maintaining well-groomed hair and personal hygiene as established by company policy. - Responsible for ensuring the set-up of all concession locations within the assigned sector has been completed prior to doors opening. Set up duties include (but aren’t limited to): * verifying opening inventory; * signing in employees/volunteers/temps and assigning duties to concession workers (employee/temp/volunteer); * ensuring cleanliness and sanitation standards are met; * verifying that locations are clean and all equipment is operational and that dispensing equipment has been tested; * ensuring that levels of food production based upon projected guest attendance have been met; * and ensuring that the Stand Leads have followed proper procedure for employee/volunteer/temp POS login and handling of cash. - Monitor alcohol service throughout events to ensure 100% compliance with the venue’s alcohol service policy, RAMP, and PLCB regulations. - Report any alcohol service or compliance issues to management immediately. - Responsible for relaying designated alcohol service cut-off times to assigned locations and enforcing the deadline. - Responsible for ensuring effective operation of location during events: monitor inventory/product levels; anticipate extra stock/product; oversee employee breaks, sign-in/out sheets, and employee meals; uniform distribution, collection, and laundering; uniform compliance; health-code enforcement (handwashing, gloves, hairnets, hats); ensure designated number of POS are open. - Responsible for ensuring Stand Leads have verified and tracked all product, including transfers and discards/spoilage, and that these are accurately reflected in the closing procedures. - Ensures that the Stand Lead maintains proper product levels while minimizing overproduction/waste. - Ensure event staff and volunteers are aware of workplace expectations; provide ongoing assistance and mentoring to event staff and volunteers. - Promote a positive, enthusiastic, and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example, and provide ongoing constructive feedback. - Report disciplinary issues, accidents, incidents, illnesses, or serious performance issues to the Concession Manager, HR, or the General Manager immediately. - Responsible for supporting staff and volunteers through mentoring and training; any disciplinary or ongoing performance issues should be deferred to the Concession Manager, HR, or General Manager. - Oversee closing of concession locations; ensure location, equipment, and utensils are clean; ensure product is properly stored or returned to the commissary; ensure perishables are refrigerated; and ensure that all equipment/electronics/lights are turned off. - Ensure the stand lead has properly followed stand closing cash procedures; ensure cash bags have been returned to the lead cashiers/cashroom manager; ensure that employees/volunteers/temps remain on-site as necessary until cash verification is complete. - Responsible for providing limited direct supervision to concessions employees/volunteers/temps. - Cover the function of any open position to ensure the location is fully operational and company standards of quality & speed of service and guest satisfaction are met. - Hands-on supervision includes willingness to assist with cleaning and restocking, if required. - Responsible for documenting in writing any problems with concession equipment or needed repairs for assigned locations at the end of the event. - Participate in NFP orientations, new hire orientations, and training sessions as needed. That's a lot. We'll create

• for each. Qualifications list: - High school diploma or equivalent preferred. - 2-3 years’ experience working in a supervisory capacity in a fast-paced food and beverage environment or applicable education/experience. - Ability to supervise the work of others. - Previous cash handling experience preferred. - Ability to handle cash and operate a cash register and corresponding system. - Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers, and guests with a focus on generating a positive, enthusiastic, and cooperative work environment. - Possess a valid food handling certificate and RAMP certification if required by state and federal regulations (or be willing to obtain one within a 60-day time frame from the date of hire). - Ability to work a flexible schedule, including nights, weekends, some holidays, and long hours. - Ability to prioritize tasks in a fast-paced environment. Note: flexible schedule also appears in Schedule section; we might duplicate but okay. Now About the role paragraph: combine Position Summary and About The Venue and open until date. Position Summary text: "The Concession Supervisor is responsible for assisting the Concessions Manager in the overall effective management and running of concession operations. The Concession Supervisor oversees the food preparation and production, inventory, cash control procedures, total compliance with alcohol service policies, cleaning, safety, guest service, employee/volunteer supervision, and closing duties. The Concession Supervisor will provide limited oversight of employee performance issues and direct any issues to the Concessions Manager, Human Resources, and/or the General Manager. Focus will be on lending support to the location’s Stand Leads to ensure that all aspects of concessions operations within their assigned sector are fully operational. The majority of the Concession Supervisor’s time will be spent actively mentoring, training, and helping employees and volunteers to meet company quality standards and promoting a positive, enthusiastic, and cooperative work environment. This is a key position for the effective operation of our business; the employee must maintain excellent attendance and be available to work events as scheduled per business need. The Concession Supervisor is assigned to a specific geographical sector of the venue when more than one Supervisor is on shift. In order to monitor all assigned locations, extensive and continuous walking and standing are required. The Concession Supervisor must be personable and able to work in an ever-changing fast-paced environment. A critical aspect of this position is the Supervisor’s ability to instill a positive and enthusiastic quality into the work environment, consistent with the prevailing atmosphere of the sports and entertainment industry. This role pays an hourly rate of $15.00 - $19.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until December 4, 2026." But we already have Pay and Benefits sections separate, so we might not repeat pay and benefits in About the role. However we must preserve all substantive information; we can keep them but they'd be duplicated. Better to keep them only in dedicated sections and not repeat. So we should omit pay and benefits sentences from About the role paragraph to avoid duplication. However the instruction says preserve ALL substantive information; if we omit them, we lose that info unless we have sections. Since we have Pay and Benefits sections, it's fine. Thus About the role paragraph will include Position Summary minus pay/benefits lines, plus About The Venue description, plus open until date. Let's craft: "The Concession Supervisor is responsible for assisting the Concessions Manager in the overall effective management and running of concession operations. The Concession Supervisor oversees the food preparation and production, inventory, cash control procedures, total compliance with alcohol service policies, cleaning, safety, guest service, employee/volunteer supervision, and closing duties. The Concession Supervisor will provide limited oversight of employee performance issues and direct any issues to the Concessions Manager, Human Resources, and/or the General Manager. Focus will be on lending support to the location’s Stand Leads to ensure that all aspects of concessions operations within their assigned sector are fully operational. The majority of the Concession Supervisor’s time will be spent actively mentoring, training, and helping employees and volunteers to meet company quality standards and promoting a positive, enthusiastic, and cooperative work environment. This is a key position for the effective operation of our business; the employee must maintain excellent attendance and be available to work events as scheduled per business need. The Concession Supervisor is assigned to a specific geographical sector of the venue when more than one Supervisor is on shift. In order to monitor all assigned locations, extensive and continuous walking and standing are required. The Concession Supervisor must