Computing Systems Professional 1/2

About the role

Join our dynamic team within Infrastructure Services Division, Network Services (ISD-NS) and embark on an exciting journey as part of the Data Center Team across our esteemed Laboratory. As a key member, you will play an integral role in providing unparalleled support for both classified and unclassified computer data centers utilized within the organization.

Responsibilities

• Performing data center operations work including equipment installation/removal.
• Installation/removal of fiber and copper cables with emphasis on cable management.
• Validating and providing access to different secure areas and physical securities.
• Responding to customer inquiries and providing timely solutions to end-user problems using ServiceNow ticketing system.
• Coinciding with facilities in regard to Power and Cooling infrastructure and maintenance.
• Writing and modification of processes and procedures to ensure standards are upheld.
• Contributing to the development of new and efficient methods of managing data centers and accommodating the array of tenants who reside in them.

Requirements

• Proven ability to work as part of a team with good communication, interpersonal and organizational skills.
• Experience following change management, incident management, and maintenance procedures in a production environment.
• Experience installing data center equipment, including (but not limited to) servers, network devices, PDUs, Racks. Including the use of various hand tools and such as but not limited to: Drills, screwdrivers, hammers, socket wrenches.

Qualifications

• Education/Experience at lower level: Position requires a Bachelor's degree in a related field or an equivalent combinations of education and experience.
• Education/Experience at higher level: Position typically requires a bachelor's degree and a minimum of four years related experience, or an equivalent combination of education and experience.

Desired Qualifications

• Experience with immersion technology in production data center environments.
• Power and/or cooling infrastructure requirements in a high availability environment such as a data center with a heavy emphasis on power usage effectiveness methodologies.
• Familiarity with Data Center Inventory Management software solutions.
• Additional certifications that align with the requirements and job functions.