Computerized Maintenance Management Systems Planner

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service.

About the role

As a CMMS Planner/Data Center Facilities Maintenance Coordinator, you will oversee and schedule vendors and local Facilities Teams for approved tasks that are listed within the CMMS program. Maintain established maintenance frequency and scope standards for all tasks within the CMMS program. Monitor and route “On-Demand” maintenance activities. Ensure approved procedures and safety requirements are associated with maintenance activities where applicable. Track and assist in the accurate and timely completion of all work order requests including associating and filing field service reports with CMMS task tickets. Provide detailed CMMS reporting and analytics to drive efficiency improvements (work order status, equipment deficiencies, time utilization, etc.). Monitor Client Change Management systems to coordinate with Data Center personnel and Client internal business groups to schedule equipment maintenance.

Administrative responsibilities of the CMMS include add/remove user accounts, upgrades to the CMMS software program, training of new users, and add/changes of equipment records. Maintain data integrity of the database.

Responsibilities

• Oversee and schedule vendors and local Facilities Teams for approved CMMS tasks
• Maintain established maintenance frequency and scope standards
• Monitor and route “On-Demand” maintenance activities
• Ensure approved procedures and safety requirements are associated with maintenance activities
• Track and assist in the accurate and timely completion of all work order requests
• Associate and file field service reports with CMMS task tickets
• Provide detailed CMMS reporting and analytics (work order status, equipment deficiencies, time utilization, etc.)
• Monitor Client Change Management systems to coordinate maintenance scheduling
• Administer CMMS: add/remove user accounts, software upgrades, train new users, update equipment records
• Maintain data integrity of the CMMS database
• Generate and distribute reports to senior leadership

Requirements

• Demonstrated experience with Computerized Maintenance Management Systems (CMMS) and related assets to schedule and coordinate facility maintenance
• Culture of safety, compliance, and teamwork
• Ability to encourage, coach, train, and develop personnel to provide extraordinary customer service and commit to results
• Strategic problem solver who sees the big picture while working with ambiguity and uncertainty
• Ability to forge reciprocal relationships with multi-functional teams and vendors
• Strong and effective written and verbal communication skills with the ability to tailor your message to your audience
• Experience presenting technical information detailing specific projects or schedules
• Experience with Mac OS, iOS, and Desktop applications (iOS proficiency preferred)
• Skilled in computer literacy with experience in report generation and distribution to senior leadership
• Experience in a critical site environment – Data Center preferred
• Excellent verbal/written communication skills
• Ability to prioritize and demonstrate excellent time management
• Knowledge of Electrical and HVAC systems including:
  • UPS
  • Emergency Generators
  • Fire Systems
  • Chiller Plant Equipment
• Understanding of risk mitigation practices and their application in critical sites
• Ability to work weekends, holidays, overtime as required, and occasional travel within the US
• High School diploma or GED equivalent or equivalent work experience

Physical Requirements

• Ability to lift and carry heavy equipment, up to 40lbs
• Ability to climb ladders and multiple flights of stairs to access elevated equipment
• Ability to stand for long periods of time in various work environments
• Ability to bend, stoop, kneel, and reach for equipment-related tasks
• Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
• Ability to move quickly and efficiently within various work environments to troubleshoot issues or respond to emergencies
• Good hand-eye coordination and dexterity for working with small components and connectors
• Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
• Ability to differentiate between color-coded warning signs, labels, and cables
• Ability to work in environments with a wide range of temperatures inside a facility
• Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
• Capability to work in environments with elevated noise levels while wearing hearing protection
• Possession of a valid driver’s license for work-related travel, as required

Benefits

• 8 company-paid holidays and 2 floating holidays
• Paid Time Off (PTO)
• Comprehensive Medical, Dental, and Vision benefits (enrollment starts on Day 1; coverage begins the first of the month following 30 days of employment)
• Employee Assistance Program available to all employees
• Employer-supported 401(K) with immediate 100% vesting, 3% employer match, and 50% match on the next 2%
• Health Savings Account (HSA) access
• Mental health resources and gym discounts
• Discounted group programs for legal services, home & auto insurance, pet insurance, and ID theft protection