Computerized Maintenance Management System (CMMS) Database Coordinator

Job Description

Essential Responsibilities including but not limited to:

• Assists in the implementation and ongoing management of the Computerized Maintenance Management database (CMMS). Defines and addresses user needs; develops and maintains database standards of location and equipment hierarchy; reviews current workflow processes and recommends changes to improve operations.
• Provides ongoing CMMS program maintenance through re-indexing, performing data integrity checks, ensuring data back-up, and facilitating dial-in contact with vendor for issue resolution, as needed; collaborates with Information Systems to ensure operational integrity of database; manages mobile applications.
• Maintains equipment inventory including adding new equipment records and maintaining related files (dept, vendor, class, model, manufacturer); monitors dept/location changes for accuracy. Oversees location and asset creation to ensure consistent practices and maintenance of location hierarchies. Performs data management and manages Maximo control processes and security.
• Maintains accurate service coding and closed/open status; generates monthly preventive maintenance work orders and distributes, as needed. Assigns risk and adds equipment checks for class and model files; develops and schedules PM's by department and equipment type as directed by the section supervisors.
• Identifies, manages, and provides timely upkeep of licenses and permits relative to the Maintenance Operations Department. Creates and maintains both standard and custom reports. Establishes performance-based reports criteria and monitors periodically.
• Provides continuous training to end-users and clients on software program applications and interaction with hand-held technologies. Informs departmental personnel of updates/changes in application and operating protocols. Provides staff/new user training, as needed, and acts as the primary system resource person for all questions related to Maximo.
• Promotes and facilitates CMMS interface with other Facilities applications to include Drawbase, VFA Infrastructure, and PeopleSoft software applications. Provides on call support for business-critical issues after normal working hours.

Required Qualifications

• High School diploma or GED required. Associate's degree in Systems Administrator or Data Management Applications preferred.
• 5-8 years related work experience required.
• Minimum five years IT experience including three years of experience in SQL, administration, consulting or support position.
• Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Preferred Qualifications

• Five years experience in a Facilities or Maintenance Management setting with demonstrated skills in computer applications and database management. Familiarity with regulatory compliance/directives in a healthcare setting (JCAHO, OSHA, NFPA, DPH, etc.).
• Maximo experience preferred.

Competencies

• Decision Making: Ability to make decisions that are guided by precedents, policies and objectives.
• Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
• Independence of Action: Ability to set goals and determine how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
• Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
• Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
• Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
• Teamwork: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
• Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Social/Environmental Requirements

• Work requires periods of close attention to work with out interruption. Concentrated effort of up to 4 hours without break may be required.
• Work is varied every day and the employee needs to be adaptable to respond to these changes and use independent judgment and manage priorities.
• No substantial exposure to adverse environmental conditions.

Physical Requirements

• Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally.

Pay Range

$80,000.00 USD – $110,000.00 USD