Computer Technician (Grade 10)

This position is advertised at the minimum hourly rate. Salary will be determined based on education and experience at the time of offer. Applications are sought on behalf of the Superior Court in Yuma County.

About the Role

Under general supervision, this role performs a variety of increasingly responsible tasks and services in support of court system automation and technology operations. Responsibilities include installing, configuring, troubleshooting, testing, and monitoring computer and communication systems, audio-video systems, and peripheral devices.

Responsibilities

• Performs installation, modification, maintenance, troubleshooting, and repair of standard technology and communication equipment.
• Assists users with procedures, configuration, and use of desktop and laptop computers, printers, audio-video equipment, telephones, and related peripheral devices.
• Administers security protocols.
• Assists users with specialized Administrative Office of the Courts (AOC) software applications and other software.
• Travels to different court departments to train employees and/or offer technical assistance.
• Compiles and sorts data for statistical reports.
• Monitors systems to ensure optimum use and performance.
• Sets up and tests computer configurations, operating systems, and system software upgrades.
• Modifies system configurations based on user requirements and provides training as needed.
• Notifies users of system problems, initiates corrective action, and performs follow-up to ensure proper resolution.
• Analyzes and resolves performance problems involving the operating system and associated hardware.
• Performs related duties as required or assigned.