Computer Technician

Performance Responsibilities

• Trouble-shoot and remedy hardware and software problems
• Replaces defective parts and restores equipment to proper operation
• Responds to Help Desk tickets in a timely manner
• Maintains accurate records of Help Desk tickets through Spiceworks
• Provides technical guidance to staff and students
• Installs network printers and maintains printers
• Affords assistance with inventory of technology related hardware
• Images new computers and mobile devices

Physical Demands

• The work is primarily sedentary.
• Requires the ability to communicate effectively using speech, vision and hearing.
• Requires the use of hands for simple grasping, pushing and pulling of arm controls, and fine manipulations.
• Requires activities involving being around moving machinery, exposure to marked changes in temperature and humidity, driving automotive equipment, and exposure to dust, fumes and gases.