Computer Systems Specialist

Full-time, Monday - Friday, 12-month position.

Pay

$28.98 - $39.12 per hour, dependent on qualifications and based on the Non-Affiliated Handbook.

Benefits

• Medical
• Dental
• Life
• Other benefits in accordance with the Non-Affiliated Summary of Benefits

Qualifications

Two-year degree in an accredited technology/network administration program plus two to three years of experience; or equivalent combination of education and experience.

Preferred experience with:

• Active Directory
• Microsoft Endpoint Configuration Manager and InTune
• PaperCut
• Security management systems
• Jamf MDM
• Google Workspace management console
• Patch-my-PC
• Other management tools

Skills & Abilities

• Ability to apply good judgment when problem solving or executing instructions
• Ability to install, configure, maintain, troubleshoot, and repair LAN/WAN systems, routers, Internet connections, and other technical aspects of networks
• Ability to learn rapidly changing technology
• Ability to solve problems and troubleshoot in a variety of hardware and software situations
• Ability to provide technology development support to administrative and support staff
• Ability to understand and follow instructions, correspondence, and memos; ability to write routine reports, speak effectively, and interact positively with staff and vendors
• Ability to work independently
• Extensive knowledge of networks, computer hardware, and electronic systems
• Skilled in supporting multiple forms of technology
• Strong interpersonal, organization, and communication skills

Responsibilities

• Coordinate with team imaging and reimaging of district computers. Assign computers to correct groups and ensure correct applications are associated. Troubleshoot imaging issues and provide solutions and make recommendations.
• Provide advanced Helpdesk support. Analyze and troubleshoot issues and work with the team on solutions. Identify trends and make recommendations to technology leadership for possible implementation.
• Configure and coordinate printers for deployment, identify IP addresses, create printer accounts and groups in management software.
• Create deployment packages for new software and software updates, determine methods and settings.
• Provide implementation, coordination, and control of network applications. Troubleshoot and problem solve any issues and provide procedures.
• Administer and respond to network antivirus software and security scans.
• Configure security software and work with technicians to ensure desktops are up to date following latest policies.
• Configure and manage various management tools including: MECM, JAMF, InTune, and other MDM software.
• Research and evaluate more secure and efficient methods for managing district computers and make recommendations.
• Support all district technology - iOS devices, Chrome, Windows, and SMART and other interactive technologies.
• Other related duties as assigned.