Computer Support Specialist
Knowledge Builders Inc · Albany, NY · 1 mo ago
Information Technology$23–$26/hrFull-time
About the role
We are seeking a Computer Support Specialist to join our team in Albany, NY. This position will provide technical support to users across various departments.Responsibilities
- Diagnose and resolve computer hardware and software issues
- Train users on the proper use and maintenance of their equipment
- Perform routine system maintenance tasks
- Document and track all service requests and resolutions
Requirements
- Associate's degree in Computer Science or related field
- Not specified
Qualifications
- Strong problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Skills
- Proficient in Windows operating systems
- Familiarity with common software applications
- Knowledge of network troubleshooting
Benefits
- Flexible schedule
- Health insurance options
- Employee assistance program