Computer Repair Technician

Position Summary

Are you passionate about technology, troubleshooting, and hands-on device repair? We are seeking an experienced Computer Repair Technician to diagnose, repair, test, and optimize a variety of electronic devices, including laptops, desktops, PCs, tablets, mobile devices, and related hardware.

Key Responsibilities

• Diagnose, troubleshoot, repair, and test electronic assemblies, sub-assemblies, and end-user devices.
• Perform hardware repairs and replacements, including screens, batteries, memory, storage drives, keyboards, and other components.
• Execute system upgrades, software installations, firmware updates, and device optimization activities.
• Utilize diagnostic tools, testing equipment, engineering specifications, schematics, blueprints, and technical documentation to identify and resolve issues.
• Conduct functional testing, calibration, and quality inspections to ensure products meet performance and reliability standards.
• Document repair activities, testing procedures, and results accurately within designated systems.
• Analyze test data and provide recommendations for corrective actions when needed.
• Adhere to established quality, safety, and operational procedures.
• Collaborate with engineering, operations, and technical support teams to resolve complex repair issues.
• Maintain productivity and quality standards in a fast-paced repair and refurbishment environment.

What Success Looks Like

• Consistently delivers high-quality repairs with minimal rework.
• Accurately diagnoses hardware and software issues across multiple device platforms.
• Mets productivity, turnaround time, and quality metrics.
• Demonstrates strong attention to detail and commitment to customer satisfaction.
• Contributes to continuous process improvement and operational efficiency.

Required Qualifications

• High School Diploma, GED, or equivalent required.
• Associate degree, technical certification, or related coursework preferred.
• Minimum of 2–3 years of experience in electronics repair, technical support, device refurbishment, manufacturing, or a related technical field.
• Experience performing hardware repairs, component replacements, and device testing.
• Working knowledge of PCs, laptops, tablets, mobile devices, and related technologies.

Preferred Qualifications

• Experience in production, repair depot, refurbishment, or electronics manufacturing environment.
• Industry certifications such as CompTIA A+, electronics repair certifications, or equivalent technical credentials.
• Experience with quality control processes and documentation systems.
• Familiarity with inventory management and repair tracking systems.

Why Join Us?

• Join a team where technology, innovation, and continuous learning drive success.
• You’ll have the opportunity to work with a wide range of devices and technologies while developing valuable technical skills in a collaborative and growth-oriented environment.
• The typical base pay range for this role across the U.S. is USD $38,800.00 - $62,100.00 per year.
• Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills.
• Base pay ranges are reviewed and typically updated each year.
• Offers are made within the base pay range applicable at the time of hire.
• New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
• At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives.
• These awards are allocated based on position level and individual performance.
• U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.