Computer Operator

Join a hands-on role on our client's Computer Operations team, ensuring critical member ID card production runs smoothly. Troubleshoot hardware, solve technical problems, and collaborate with internal teams and vendors to make a real impact while building long-term career potential.

Benefits

• Three healthcare plan options with tiers available to cover yourself or your entire family.
• Two dental plan options to address coverage needs for you and/or your family.
• A vision plan through a well-known and comprehensive vision insurance provider.
• Opportunity to participate in ITAC’s retirement plan upon meeting eligibility requirements.
• Weekly pay via direct deposit or pay card.

Pay

Approximately $19/hour for this contract-to-hire opportunity.

Responsibilities

• Troubleshoot and repair secure card printing equipment.
• Diagnose and resolve hardware and print system issues.
• Coordinate with third-party vendors on equipment support.
• Monitor production systems and resolve operational issues.
• Maintain shift reports and operational documentation.
• Support server restarts and production recovery as needed.
• Help ensure accurate, secure member ID card production.

Requirements

• Ability to perform the job as described.
• Experience troubleshooting hardware and print equipment.
• Methodical approach to replicating and diagnosing technical issues.
• Comfortable working directly with third-party vendors.
• Basic Excel skills for operational reporting.
• Ability to work the required hybrid on-site schedule.

Qualifications

• Experience with secure card printing, regulated data (PHI/PII), or Entrust printers is a plus.

C2C is not an option for this role. All applicants must be able to work for any US employer without sponsorship, as sponsorship is not provided and will not be required in the future.