Computer Field Technician in New Orleans, LA

Responsibilities

• Provide the full range of Field Engineering support for an assigned base of large/complex clients.
• Take complete ownership of onsite service activity.
• Perform advanced‑level maintenance on all products, including low‑complexity installation activities.
• Provide technical feedback on equipment, systems, and processes to improve overall service delivery.
• Use advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
• Identify and resolve systemic issues within the team.
• Proactively support the needs of other team members, providing technical assistance and expertise.
• Contribute to improved client services metrics reporting and documentation.
• Monitor technical and process issues, proactively informing the manager and/or team and offering improvement recommendations.

Requirements

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 2–4 years’ experience in the area of responsibility.

Benefits

• Unlimited paid time off.
• 401(k) match.
• Comprehensive healthcare coverage.
• Health Savings Account (HSA) matching.
• Ongoing learning opportunities.
• Support for work‑life balance and future success.

Additional Information

This role may require access to export‑controlled commodities and technology. Applicants must be eligible for any required authorizations from the U.S. Government to comply with export control regulations.

Unisys incorporates video interviews as a key part of the hiring process to provide a more engaging and convenient interview experience.