Computer Audit Technician

About PlanITROI

Since 2001, PlanITROI has been a global leader in reverse logistics, IT asset disposition, asset recovery, repair, refurbishment, and lifecycle services for OEMs, retailers, enterprises, educational institutions, and businesses of all sizes. The company’s Center of Excellence in Youngsville, North Carolina transforms returned, retired, and idle IT devices into high‑quality, re‑certified, affordable technology solutions, supporting the circular economy and providing greater access to technology for businesses, students, families, and communities.

Position Overview

PlanITROI is seeking talented Computer Audit Technicians to join the Production Department. This is a Temp‑to‑Perm role with a 90‑day conversion period. Hours: 7:30 AM – 4:00 PM.

Primary Responsibilities

• Perform thorough wiping, testing, imaging, and reconfiguration of IT equipment to meet specified standards.
• Use diagnostic software to identify defective equipment and order parts when cost‑effective for repair.
• Upgrade, configure, and test computer hardware and peripherals.
• Collaborate with the Production Team to drive project completion and ensure smooth operations.
• Accurately record configuration details, audit results, and cosmetic information in the production database.
• Assist in establishing and implementing standards and policies to enhance efficiency and reduce costs.
• Ensure proper placement of inventory both physically and within the system.
• Contribute to the organization and upkeep of the technical facility.
• Perform other tasks as assigned to support the team and company goals.

Requirements & Experience

• Relevant education or training in computer auditing/QC preferred; A+ certification is a plus.
• Proficiency in computer hardware and software, including BIOS configuration and upgrade utilities.
• Strong ability to diagnose and troubleshoot various IT issues.
• Experience configuring, maintaining, and upgrading PC workstations and peripherals.
• Ability to explain technical and non‑technical concepts clearly, both verbally and in writing.
• Exceptional attention to detail with a focus on accuracy.
• Capability to work effectively in a fast‑paced, goal‑driven environment.
• Ability to stand and walk through the shift and lift up to 50 lb.

Benefits

• Comprehensive health insurance.
• 401(k) plan with company match.
• Paid time off.
• Additional benefits offered upon conversion.