Computer-Aided Transcriber (Continuous)

About the role

The Computer-Aided Transcriber provides communication access services to Deaf or Hard-of-Hearing individuals, or persons with disabilities including students, faculty, staff, and university guests. Services include real-time transcriptions of spoken English during classroom sessions, student-teacher conferences, and campus events. The role involves assisting consumers with the communication process by voicing their questions or comments, using a combination of typing, speech recognition, and text condensing strategies.

Responsibilities

• Create real-time transcriptions of spoken English, displayed on a screen visible to the consumer.
• Provide real-time communication access services in classrooms and campus events.
• Absorb false starts, repetitions, and other non-meaningful speech while capturing all spoken content.
• Use a combination of speed typing, automatic speech recognition, text condensing strategies, and phonetic and/or spelling abbreviations to produce real-time transcriptions.
• Assist consumers with concurrent participation in the communication process by voicing their questions or comments.

Qualifications

• Certification in the applicable computer-aided transcribing system is required.
• Familiarity with academic higher education is required.
• Three months of experience providing computer-aided transcribing services, preferably in a higher education setting, is preferred.
• Thorough knowledge of specialized computer-aided speech-to-text software and word-condensing strategies.
• Thorough knowledge of standard spelling and/or phonetic abbreviations, text condensing strategies, and automatic speech recognition involved in creating meaning-for-meaning translations.
• Working knowledge of the computer equipment used, language and vocabulary used in assigned translating situations, and the industry's code of ethics; and familiarity with deaf and hard-of-hearing accommodation needs.
• Ability and specialized skills to: proficiently use specific speech-to-text software and word condensing strategies to ensure the accuracy of transcriptions; speed type at a minimum rate of 60 words per minute; demonstrate proficient English grammar and editing skills; maintain confidentiality; and work in stressful situations requiring constant attentiveness.
• Strong listening skills, phonetic aptitude, and language skills to ensure transcription of the full meaning intended by the speaker(s).
• Maintain confidentiality.
• Work in stressful situations requiring constant attentiveness.

Skills

• Thorough knowledge of specialized computer-aided speech-to-text software and word-condensing strategies.
• Thorough knowledge of standard spelling and/or phonetic abbreviations, text condensing strategies, and automatic speech recognition involved in creating meaning-for-meaning translations.
• Proficient use of specific speech-to-text software and word condensing strategies to ensure the accuracy of transcriptions.
• Speed typing at a minimum rate of 60 words per minute.
• Demonstrate proficient English grammar and editing skills.
• Maintain confidentiality.
• Work in stressful situations requiring constant attentiveness.

Benefits

Not specified.

Pay

The anticipated hiring rate is $42.47 per hour. The salary range for this classification is $19.37 - $194.60 per hour.

Schedule

Intermittent; hours and schedule vary.

General Information

• Applications are currently being accepted to establish a Computer-Aided Transcriber POOL.
• Applications for these on-call positions will be accepted on a continuing basis through June 30, 2027 or until an adequate amount of applications have been received.
• A background check (including a criminal records check) must be completed satisfactorily.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.
• Equal Employment Opportunity: CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at 818-677-2101.