Compressor Technical Support Call Representative

About the role

Provide technical support to compressor customers via phone calls. Assist in resolving issues related to compressor performance and maintenance.

Responsibilities

• Answer customer calls promptly and professionally
• Diagnose and resolve technical issues related to compressors
• Offer advice on compressor maintenance and troubleshooting
• Document call details and escalate complex issues to supervisors

Requirements

• High school diploma or equivalent
• At least 2 years of experience in a technical support role
• Strong communication skills, both verbal and written
• Basic knowledge of compressor systems and troubleshooting techniques

Qualifications

• Proficiency in Microsoft Office Suite
• Ability to work flexible hours including evenings and weekends

Skills

• Customer service orientation
• Technical problem-solving skills
• Effective communication skills

Benefits

• Paid time off
• Health insurance
• 401(k) plan

Pay

$65,000 - $80,000 annually

Schedule

Flexible schedule including evenings and weekends