Compliance Specialist Multi-Property - Full Time

About the role

Join PENN Entertainment and be part of an exciting, fast-paced industry where you’ll work with a diverse team driven by enthusiasm for helping people find and have more fun. The company supports career growth and offers a competitive Total Rewards package focused on financial, physical, and mental well-being.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience.

Responsibilities

• Deliver superior internal and external guest service by ensuring every interaction includes Penn Entertainment’s Service Standards and working harmoniously with team members.
• Interpret and enforce federally mandated reporting requirements of the Code of Federal Regulations (Bank Secrecy Act) and Financial Crimes Enforcement Network (FinCEN).
• Minimize regulatory risk of IRS fines and penalties by maintaining the Title 31 Compliance program, ensuring team member awareness, accurate currency transaction capturing, daily audits of Title 31 paperwork, and timely filing of Currency Transaction Reports (CTR) and Suspicious Activity Reports (SAR).
• Train team members to ensure thorough knowledge and comprehension of federal Title 31 regulations and supplemental property and departmental procedures.
• Conduct discretionary team member assessments by analyzing Title 31 test scores, exception reports, patterned discrepancies, and form accuracy to identify areas of exposure and recommend actions to the Director of Compliance.
• Develop and improve the property’s Title 31 Compliance Program, including ongoing evaluation of departmental procedures, training materials, and system capabilities for capturing cash-in and cash-out transactions.
• Work independently and objectively while researching and interpreting federal requirements, educating team members, scrutinizing data, and resolving Title 31 issues.
• Investigate suspicious activities, ensuring complete and detailed narratives are reported to FinCEN via Suspicious Activity Reports, and demonstrate sound judgment in determining appropriate actions for guest account status, including Gaming Prohibited designations.
• Conduct routine assessments of the property’s Responsible Gaming efforts to ensure compliance with Corporate standards, American Gaming Association standards, and New Mexico and Nevada Gaming Control Boards’ standards and Code of Conduct.
• Assist with compliance-related investigations and audits as assigned by the Director of Compliance.
• Manage administrative maintenance of self-ban/trespass guest accounts within the casino management system and report discrepancies to the Director of Compliance.
• Perform responsibilities independently with minimal supervision, making informed and educated decisions.
• Query, audit, and maintain custom computer reports, spreadsheets, and word document files.
• Perform data entry and utilize scanning software.
• Maintain and organize department files as directed.
• Complete special projects as assigned by the Director of Compliance and recommend improvements or corrective actions.
• Maintain a positive attitude, supporting the policies of Senior Management and adhering to strict confidentiality regarding compliance matters.
• Adhere to, interpret, support, and explain established company policies, procedures, and applicable local, state, federal, and other regulatory requirements.
• Foster and maintain positive team member relations in a supportive environment and interface with other departments for harmonious working relationships.
• Pursue professional development and maintain a high level of professional appearance, demeanor, ethics, and image.
• Attend regular departmental and related meetings, and complete necessary reports in a timely manner.
• Work flexible hours, including evenings, weekends, and holidays.

Requirements

• Three (3) years of experience in an administrative or auditing position.
• Bachelor’s degree with emphasis in management, business, or finance OR an equivalent combination of education and experience preferred.
• Knowledge of Title 31 and the Bank Secrecy Act preferred.
• Strong problem-solving, mediation, coaching, and consulting skills.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Knowledgeable of applicable federal, state, and local regulations.
• Fully competent in Microsoft Office, internet, and database search capabilities.
• Ability to sustain a high level of confidentiality and professionalism.
• Ability to work independently and collaboratively, communicating effectively with team members at all organizational levels.
• Uses diplomacy and tact to build constructive relationships, including in high-tension situations.
• Ability to obtain support for ideas and actions from subordinates, peers, or superiors.
• Highly organized, detail-oriented, and able to manage priorities efficiently.
• Ability to deal with simple and complex concepts effectively.
• Ability to identify circumstances requiring notification or approval from others.
• Ability to administer training classes to groups and individuals.
• Ability to review documents for regulatory requirements.
• Knowledge and ability to interpret the BSA’s Title 31 reporting requirements.
• Knowledge and ability to interpret NMGCB and NVGCB Regulations and Statutes.
• Ability to perform research on federal and state regulatory matters.
• Must successfully pass a background check.
• Must obtain a Gaming License in multiple jurisdictions.
• Must be 21 years of age.

Benefits

• Day-one medical coverage.
• 401(k) matching.
• Annual performance bonus.
• Paid time off earned according to local policy, increasing with length of employment.
• Wellness programs supporting financial, physical, and mental well-being.

Pay

$18.00 hourly.