Compliance Risk Management Director - Executive Director

About the role

As a Compliance Risk Management Director within the Compliance, Conduct and Operational Risk (CCOR) organization at JPMorgan Chase, you will lead the execution of the Risk Management and Compliance (RM&C) framework for the Home Lending Compliance team. You will oversee second line of defense review and assessment of compliance and operational risks for all servicing functions within the Home Lending sub-line of business. This role involves fostering cross-functional collaboration, identifying and assessing emerging risks, and delivering innovative, risk-based solutions to support the firm and its customers.

Responsibilities

• Provide independent advice and review of compliance and operational risks for Chase Home Lending products and related processes.
• Lead collaboration with business and functional stakeholders to ensure compliance with relevant laws, regulations, and policies, while contributing to the continuous improvement of the CCOR program and identifying efficiencies.
• Monitor regulatory and legislative changes, providing advice and guidance for business implementation of new rules and regulatory requirements.
• Review and assess new business initiatives for regulatory and operational risk implications, supporting innovative and compliant business outcomes.
• Identify, escalate, and respond to emerging compliance and operational risks.
• Foster cross-functional collaboration with Compliance, Operational Risk, Legal, Risk, Product, Audit, Finance, and Control Management teams to promote knowledge sharing and continuous learning.
• Support business AI-driven initiatives by providing evidence-based advice and champion the adoption of AI tools in CCOR to improve efficiency.
• Lead a team of seasoned professionals, fostering an inclusive environment for employee growth and excellence.

Requirements

• 10+ years of experience in regulatory compliance, legal, or risk management roles within Home Lending and/or financial services.
• Expertise in Home Lending servicing regulations, including Regulation Z (TILA), Regulation B (ECOA), Regulation X (RESPA), FCRA, SCRA, UDAAP, GLBA, etc.
• Expertise in home lending investor and insurer guidelines, including Fannie Mae, Freddie Mac, FHA, USDA, and VA requirements.
• Awareness of evolving AI regulations and AI risk frameworks, with the ability to translate them into practical governance, controls, and operating model requirements.
• Proven ability to communicate complex regulatory issues clearly in writing and verbally to senior audiences.
• Ability to operate independently and lead cross-functional initiatives with limited oversight.
• Track record of professional judgment in ambiguous or novel regulatory situations to resolve problems efficiently and pragmatically.
• Bachelor's degree or higher in law, finance, or a related field.
• Demonstrated integrity, accountability, and professional maturity in regulated environments.

Preferred Qualifications

• Prior financial services experience in Home Lending.
• Experience as lead Compliance and/or Operational Risk Officer in Home Lending or experience serving in a designated compliance or control function leadership capacity.
• Operational familiarity with compliance program testing and documentation processes and systems.
• Commitment to inclusive leadership and supporting a culture of growth and curiosity.

Benefits

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

Additional details about total compensation and benefits will be provided during the hiring process.