Compliance Program Manager

About ITS Logistics

ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With a focus on innovation, technology, and unmatched industry experience, ITS empowers futures through a relentless pursuit of excellence. The company invests in personal and professional growth, fostering a culture of collaboration, competition, and resilience to help team members achieve remarkable results.

Position Overview

ITS is seeking a detail-oriented, process-driven individual to join the Compliance team as the SCA Compliance Program Manager. This role ensures Operations and other stakeholders follow day-to-day flow-down, tracking, and reporting processes for ITS’s Service Contract Act (SCA) and other governmental obligations, including USPS-specific requirements. The Program Manager works under the Director of Compliance & Risk Management and collaborates with Operations, Legal, Carriers, and external consultants to refine compliance processes.

Primary Accountabilities

• Carrier Onboarding & Acknowledgements
  • Collaborate with Operations to facilitate subcontract carrier onboarding calls, presenting SCA requirements, quarterly reporting obligations, distributing the handbook, and obtaining signed acknowledgements.
  • Facilitate the quarterly SCA acknowledgement cycle across active carriers, tracking responses and escalating non-responses.
  • Ensure on-time completion of required USPS Subcontract (SubK) reporting.
  • Address carrier pushback or non-compliance with Operations; escalate unresolved issues as appropriate.
  • Participate in USPS vendor presentations, identify new or changed requirements, and align compliance solutions.
  • Participate in Carrier Summit meetings (internal/external).
• Wage Determination & Rate Integrity
  • Develop methods for reviewing Wage Determination (WD) changes and report updates to the ITS USPS Development Team to confirm changes and review for rate updates.
  • Maintain the Wage Determination Catalog, ensuring deployment aligns with Rate Confirmations.
  • Collaborate with IT to ensure flow-down methods, links, and processes are functional and correct any gaps.
• USPS Contract Compliance
  • Collaborate with the USPS Contract Development Team to organize and store contract documents for required retention periods.
• Process & Audit Trail
  • Define and refine SCA compliance processes and documentation standards with external resources.
  • Maintain a clear audit trail (acknowledgements, WD updates, badging status) to respond to DOL Wage & Hour inquiries; support investigative measures for external inquiries.
  • Collaborate across Operations, Legal, IT, Carrier Network, and consultants to ensure flow-down obligations are met.
  • Develop and revise SOPs as the SCA compliance process matures.
  • May be assigned additional compliance responsibilities beyond USPS/SCA, including other industry-related regulatory topics.

Position Requirements

• 1–2 years of experience in compliance, contract administration, logistics, or a related field; internal candidates with ITS carrier/operations exposure strongly encouraged to apply.
• Bachelor’s degree preferred, not required.
• Strong written and verbal communication skills.
• Comfortable taking ownership of a process and driving it forward through influence and collaboration.
• Strong analytical skills with the ability to interpret regulations, rate data, and compliance documentation accurately.
• Strong attention to detail and comfort with recurring, deadline-driven tracking work.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook).

This is a full-time exempt position located at the ITS Corporate Office in Reno, NV. This is not a remote position; any offsite work will be at the discretion of the Director or SVP General Counsel.