Compliance Pharmacist, Dispense & Fulfillment
hims & hers · New Albany, OH · 2 wk ago
On-siteHealthcareFull-time
About the role
Hims & Hers is seeking a detail-oriented Compliance Pharmacist to support our Dispense & Fulfillment pharmacy operations within our 503A environment. This role reports directly to the Pharmacist-in-Charge (PIC) onsite at our New Albany facility.
Responsibilities
- Support the PIC in ensuring compliance with all applicable state board of pharmacy regulations, federal requirements, and internal policies
- Ensure active state pharmacist licensure in applicable jurisdictions and fulfill backup PIC responsibilities as needed
- Oversee compliance within dispensing and fulfillment workflows, including:
- Prescription verification and final check processes
- Labeling accuracy and regulatory labeling requirements
- Documentation standards and record retention
- Controlled substance handling (if applicable)
- Design, implement, and maintain a self-inspection program for dispensing and fulfillment operations
- Partner with operations to ensure workflows are compliant, scalable, and audit-ready
- Complete and maintain Board of Pharmacy compliance checklists and implement corrective actions as needed
- Maintain pharmacy licensure, registrations, DEA compliance, and regulatory documentation
- Participate in and facilitate Continuous Quality Improvement (CQI) activities in accordance with SOPs
- Monitor regulatory updates and assess impact on dispensing and fulfillment operations
- Support investigation of dispensing errors, near-misses, and quality events; contribute to root cause analysis (RCA) and CAPA development
- Ensure policies and SOPs related to dispensing, shipping, storage, and fulfillment are current and regulatory-aligned
- Oversee compliance related to prescription transfers and multi-state dispensing requirements
- Prepare for and support state board inspections, internal audits, and third-party assessments
- Track and ensure timely resolution of inspection findings and audit observations
- Partner cross-functionally with Pharmacy Operations, Quality, Legal, and Supply Chain to proactively mitigate compliance risk
- Escalate significant compliance risks or trends to the PIC
Requirements
- 2 years of pharmacy dispense and fulfillment experience
- Pharmacy degree from an ACPE-accredited school of pharmacy
- Active, unrestricted pharmacist license in the state of practice
- Willingness and eligibility to obtain reciprocal licenses as needed
- Experience in pharmacy operations, dispensing, compliance, or quality roles
- Strong working knowledge of USP, , and state board of pharmacy regulations applicable to 503A pharmacies
- Strong working knowledge of: State board of pharmacy regulations, Federal pharmacy regulations (including DEA requirements, if applicable), Recordkeeping and documentation standards
- Experience supporting audits, inspections, or regulatory inquiries
- Strong analytical and problem-solving skills
- Exceptional attention to detail and documentation accuracy
- Ability to translate regulatory requirements into practical, scalable operational processes
- Willingness to travel to sister sites as needed for training
Qualifications
- Pharmacy degree from an ACPE-accredited school of pharmacy
- Active, unrestricted pharmacist license in the state of practice
- Willingness and eligibility to obtain reciprocal licenses as needed
Skills
- Strong working knowledge of USP, , and state board of pharmacy regulations applicable to 503A pharmacies
- Strong working knowledge of: State board of pharmacy regulations, Federal pharmacy regulations (including DEA requirements, if applicable), Recordkeeping and documentation standards
- Experience supporting audits, inspections, or regulatory inquiries
- Strong analytical and problem-solving skills
- Exceptional attention to detail and documentation accuracy
- Ability to translate regulatory requirements into practical, scalable operational processes
Benefits
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- 401k benefits with employer matching contribution
- Offsite team retreats