Compliance Manager - FTC, 8 months

Location: York - Hartrigg Oaks, New Earswick (with frequent travel to all care services locations)

8-month fixed-term contract, full time (35 hours per week)

Salary: £48,211.80 per annum

About the role

We are seeking a dedicated and experienced professional to oversee and enhance the quality and compliance of our care services. The successful candidate will:

• Coordinate the annual audit and quality assurance schedule in collaboration with service managers and senior leadership, undertaking pre-audit research, data analysis, and audit preparation to identify areas for improvement.
• Carry out audits in line with regulatory, contractual, and organisational standards, recording and reporting findings, producing action plans, and monitoring their completion.
• Identify training needs through audit outcomes and liaise with the Learning and Development team to implement solutions.
• Escalate non-compliance risks and safeguarding concerns promptly, support managers during regulatory inspections and visits, and contribute to service improvement initiatives.
• Develop systems to monitor performance, promote best practice across services, create and deliver workshops, and provide expert advice to managers on quality assurance processes.
• Ensure accurate and compliant record-keeping, including file audits and reporting to senior leadership, committees, and boards, while maintaining compliance with company policies and procedures.
• Promote strong partnership working across our care services and be flexible to work across locations as needed.
• Oversee the safe administration of medication, advise on staff training, and conduct thematic reviews of incidents.

Requirements

• NVQ or QCF Level 3 in Health and Social Care (or equivalent).
• Strong understanding of key legislation, including the Care Act 2014, CQC standards and regulations, and health and safety requirements within care settings.
• Proven experience in auditing, investigations, and improvement methods, along with practical knowledge of quality assurance systems and the CQC Single Assessment framework.
• Experience working in customer-focused roles, supporting services to maintain compliance and achieve high-quality standards.
• Ability to work independently and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to convey complex information clearly and ensure understanding.
• Strong analytical skills to interpret data, draw conclusions, and produce reports.
• Ability to travel regularly to all care service locations.
• Experience operating in sensitive and confidential environments with input from diverse stakeholders.

Benefits

We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process to eliminate bias from the shortlisting process.

We are a Disability Confident Employer. This means we are committed to the recruitment, progression, and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job.