Compliance Manager

Essential Duties

• Compliance Hotline Management: Manage the Company’s compliance hotline, including intake, preliminary review, and completion of claim reports, as well as tracking and reporting on related matters.
• Compliance Program Execution: Lead or assist on other aspects of the Company’s compliance program as assigned from time to time by supervisor, including but not limited to:
• Policy & Procedure Implementation: Support the development, review, and implementation of compliance policies, procedures, and controls to ensure adherence to relevant laws, regulations, and internal standards.
• Training & Awareness: Assist in the creation, delivery, and tracking of compliance training programs and communications to foster a strong culture of compliance across the organization.
• Risk Monitoring & Assessment: Participate in identifying, assessing, and monitoring compliance risks, helping to implement mitigation strategies and controls.
• Regulatory Research: Conduct research on new or changing laws, regulations, and industry best practices relevant to the Company's operations, and summarize findings for senior compliance leadership.
• Internal Investigations Support: Provide support for internal compliance investigations, including gathering information, documenting findings, and assisting with remediation efforts.
• Audit & Reporting Assistance: Assist with internal and external audits related to compliance, preparing necessary documentation and contributing to compliance reports for management and regulatory bodies.
• Documentation & Record Keeping: Maintain accurate and organized records of compliance activities, policies, training, and investigations in accordance with established protocols.
• Cross-Functional Collaboration: Collaborate effectively with various departments (e.g., Legal, Internal Audit, Operations, HR) to embed compliance requirements into business processes.

Qualifications

• Bachelor's degree in a relevant field such as Business Administration, Finance, Law, or a related discipline.
• 3-5 years of experience in a compliance, audit, legal, or regulatory role, preferably within a regulated industry.
• Demonstrated understanding of regulatory requirements and compliance best practices.
• Relevant professional certifications (e.g., CCEP, CFE, CRM) are a plus.

Skills

• Strong analytical and critical thinking skills with the ability to interpret complex regulations and data.
• Excellent written and verbal communication skills for preparing reports, policies, and delivering training.
• Exceptional attention to detail and organizational abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong interpersonal skills to build relationships and influence across departments.