Compliance Manager, (A264110-3), 210, Administration & General

About the role

The position ensures water and wastewater plants, facilities, and related utility infrastructure projects comply with applicable local, state, and federal laws, regulations, and departmental standards. It also develops quality assurance standards and processes to support regulatory compliance, project consistency, and accountability.

Responsibilities

• Supervises, directs, and evaluates assigned staff.
• Makes hiring and termination decisions.
• Prioritizes assignments and directs work.
• Develops and oversees employee work schedules and approves time away from work.
• Provides and/or facilitates employee training and development.
• Approves/processes employee concerns and problems and counsels or disciplines as appropriate.
• Determines or makes recommendations regarding new hire salaries and salary changes.
• Affords liaison between employees and management.
• Ensures departmental divisions are equipped with tools and training necessary to perform day-to-day functions and plants remain compliant with state laws and regulations.
• Assists engineering division as needed.
• Reviews requests for quotes (RFQ) and requests for proposals (RFP); evaluates and redlines plans provided by engineers.
• Leads utility master planning, long-range capital planning, and strategic infrastructure planning efforts for the Utilities Department.
• Supervises, directs, and evaluates assigned staff.
• Collaborates with consultants, contractors, utility providers, regulatory agencies, city departments, developers, and public stakeholders.
• Facilitates cross-departmental and consultant coordination to support long-term utility planning, infrastructure improvements, and project delivery.
• Applies technical and strategic knowledge to coordinate long-term utility planning, asset management, capital project tracking, and infrastructure reporting.
• Develops and maintains forecasting models for system growth, water demand, regulatory trends, land use changes, zoning, population data, and growth projections.
• Evaluates infrastructure capacity, level-of-service metrics, asset conditions, sustainability performance indicators, and infrastructure resiliency needs.
• Aligns capital investments with long-term system needs, funding priorities, infrastructure capacity, regulatory requirements, and strategic objectives.
• Supports long-range capital planning efforts through data collection, project tracking, asset information management, benchmarking, and infrastructure performance reporting.
• Prepares and presents technical reports, CIP reports, budget documents, presentations, agenda items, dashboard reports, and supporting materials for management, boards, committees, City Council, TCEQ, and other stakeholders.
• Integrates cross-departmental data and communicates project impacts, planning assumptions, infrastructure needs, and strategic recommendations to leadership and stakeholders.
• Assists billing and meter reading division.
• Provides customer service, analyzes and adjusts billing contracts as needed.
• Captures and coordinates meetings, prepares agendas and minutes, and follows up on action items related to capital projects, utility planning, and departmental initiatives.
• Conducts and supports public engagement for long-range plans, master plan updates, funding prioritization, and infrastructure improvement initiatives.
• Supports funding prioritization through scenario modeling, benchmarking tools, data validation, asset management frameworks, and capital planning analysis.
• Responds to requests for information from internal divisions, consultants, contractors, regulatory agencies, developers, stakeholders, and the public.
• Frequently collaborates with consultants, public stakeholders, city departments, regulatory agencies, and external partners to communicate complex initiatives across diverse audiences.
• Provides strategic input on utility planning, infrastructure resiliency, capital project priorities, funding needs, and long-term system improvements.
• Will be required to drive a City vehicle for city business use.
• Performs related work as required.

  Requirements

  • Bachelor's degree from an accredited college or university in Business Administration, Accounting, Finance, Public Administration, Engineering, or related field.
  • At least seven (7) years of experience in accounting, auditing, management, finance, or related field.
  • Valid Texas Driver License.
  • Thorough background check and certified school transcripts.
  • Drug and alcohol test prior to employment.
  • Reasonable accommodation related to a selection process.
  • Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer.
  • Benefit compensation package including 10 days of paid vacation per year, 6 1/2 days sick leave per year, pension plan, 16 paid holidays, paid health and dental plan, life insurance, and a 30 day waiting period.

    Qualifications

    Knowledge of water and wastewater equipment, processes, and operations.

  • Knowledge of modern office procedures and methods including computers and applicable software.
  • Knowledge of English grammar, spelling, and punctuation.
  • Knowledge of the principles and practices of employee supervision.
  • Knowledge of utility infrastructure systems and long-range planning.
  • Knowledge of CIP alignment, GIS integration, data interpretation, and scenario modeling.
  • Knowledge of interdepartmental coordination and consultant contract management.
  • Knowledge of technical review of project deliverables and effective communication with consultants, staff, management, and stakeholders.
  • Knowledge of population growth modeling, hydrological analysis, regulatory forecasting, and the use of Excel, GIS, InfoWater, Cit-E-Bid, and InfoAsset platforms.

    Skills

    • Problem solving and conflict resolution.
    • Customer service delivery.
    • Organization and time management.
    • Performing a variety of duties, often changing from one task to another of a different nature.
    • Projecting a positive and professional image for the city of Laredo.
    • Advise, lead, and support others.
    • Communicate effectively, both orally and in writing.
    • Establish and maintain effective working relationships.
    • Meet schedules and deadlines of the work.
    • Maintain the confidentiality of information and professional boundaries.