Compliance & Enrollment Operations Manager
Location: Fishkill, NY (In Person) | Employment Type: Full Time | Salary: $55,000–$65,000 annually
About the role
Healthy Kids Extended Day Programs is a rapidly growing childcare organization operating across approximately 15 states. We provide before and after school programs, summer programs, Early Learning Centers, and Universal Pre Kindergarten programs. We're looking for a hands on, solutions oriented professional to help manage and improve our regulatory compliance, child registration, and subsidy operations. This role is for someone who enjoys getting into the details, solving problems, tracking down missing information, and making sure things get done. You'll take personal ownership of day to day issues while also coordinating projects, collaborating across departments, and helping delegate tasks when appropriate. We're also investing in automation to reduce repetitive work and improve efficiency. You'll help identify opportunities, work with each team's designated automation point person, coordinate next steps, and ensure improvements are implemented successfully. You don't need childcare experience. We welcome candidates from healthcare administration, compliance, enrollment, benefits administration, government programs, education, and other detail driven environments.
Responsibilities
Registration and Subsidy Operations
- Help ensure applications, documentation, eligibility requirements, and renewals are handled accurately and on time.
- Follow up on missing information, pending approvals, and unresolved issues.
- Work directly with Registration and Subsidy teams to resolve problems and improve processes.
- Maintain visibility into outstanding items and ensure they are followed through to completion.
- Identify recurring issues and develop practical solutions to improve accuracy, efficiency, and the experience for families and internal teams.
Regulatory Compliance
- Track required child health documentation, employee qualifications, licenses,