Compliance Analyst

About the role

This is an entry-level position that supports a wide range of audit and compliance activities for TierPoint’s Security and Compliance department. Under the general supervision of the Director, ISMS, this role provides information security and compliance assistance through operations and controls analysis, policy and procedure development, risk assessments, and development/execution of remediation efforts.

Responsibilities

• Provide quality internal and external customer service aligned with the Company values, demonstrating the highest degree of courtesy and professionalism.
• Monitor the Compliance mailbox, handling client requests, updates, and coordination with other departments for information on the organization’s information security management systems and quality management systems.
• Prepare written responses to routine security and compliance inquiries by drafting, modifying, and distributing documents including correspondence, reports, memos, and emails.
• Handle customers’ security due diligence questionnaires.
• Review, track, and distribute the Company’s compliance reports to customers.
• Assist the Sales organization with Requests for Proposals on security and compliance-related information.
• Coordinate with Information Security on policy development.
• Support both internal and external audit activities, including records collection and coordinating with other departments to collate relevant information.
• Perform duties with accuracy, strong attention to detail, and analytical skills while maintaining a high degree of confidentiality.
• Other duties as assigned.

Requirements

• Fundamental understanding of information security best practices.
• Fundamental understanding of information security audit frameworks including AICPA SOC 1 and SOC 2, NIST standards, PCI-DSS, HIPAA, ISO 27001, ISO 27701, and ISO 22301.
• Excellent verbal, written, and interpersonal skills.
• Ability to adapt to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
• Ability to collaborate with multidisciplinary teams.
• Ability to work independently as well as in a team environment, including multi-level staff and external partners.
• Proficiency in using MS Office Suite and Windows-based computer applications.
• Adequate professional experience and knowledge to perform job responsibilities.
• Ability to work on multiple projects simultaneously.
• Ability to operate in a fast-moving, team-oriented, collaborative environment with tight deadlines.
• 5C/6C Public trust clearance will be required.

Preferred Qualifications

• A minimum of three (3) to five (5) years of experience in an information technology position.
• Associate degree in business or a related field.
• Certified Information Systems Auditor (CISA) or other security/compliance certification.
• Technical writing and Standard Operating Procedure (SOP) development experience.

Pay

TierPoint provides a compensation range for roles in locations with pay transparency law requirements. The pay range for this role is $23.72 - $35.58 per hour, with actual compensation determined by factors such as skill set, level of experience, and geographic location.