Compliance Analyst

Accountabilities

• Support the development, implementation, and continuous improvement of compliance and security programs.
• Work across teams to ensure processes, policies, and controls align with industry standards while helping the organization remain audit-ready.
• Manage and execute internal process, security, and compliance audits across business functions.
• Support external compliance assessments by preparing documentation, presenting evidence, and coordinating with relevant stakeholders.
• Manage customer audit requests by gathering required information and collaborating with global teams.
• Document audit findings, track remediation actions, and follow up with stakeholders to ensure timely closure.
• Perform gap analyses for compliance framework updates and support implementation of required controls.
• Monitor changes in regulatory requirements and assess their impact on existing policies and processes.
• Maintain and improve compliance documentation, including policies, procedures, risk registers, and continuous improvement records.
• Partner with business teams to identify missing controls and improve operational processes.
• Deliver compliance and security awareness training to internal teams when required.
• Assist with security, quality, and risk assessment questionnaires from customers and third parties.
• Continuously improve knowledge of compliance frameworks, cybersecurity practices, and industry regulations.

Requirements

• An experienced compliance professional with a strong understanding of security frameworks, audit processes, and operational governance.
• Comfortable working independently, collaborating with global teams, and translating compliance requirements into practical business solutions.
• Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field.
• 5+ years of experience in compliance, security management, service management, risk management, or related areas.
• Experience working with compliance and security frameworks such as ISO 27001, ISO 20000, ISO 9001, CSA STAR, SSAE18 SOC 1/SOC 2, FDA, NIST, NIS 2, or TISAX.
• Familiarity with compliance audits, evidence collection, control validation, and remediation processes.
• Experience supporting policy development, process documentation, and compliance training initiatives.
• A strong understanding of system and network security concepts and business operations.
• Knowledge of project management practices, reporting tools, and spreadsheet-based analysis.
• Strong analytical and problem-solving abilities with excellent attention to detail.
• The ability to communicate clearly and professionally when handling sensitive compliance matters.
• Strong organizational skills with the ability to manage multiple priorities independently.
• ISO 27001 or ISO 20000 Lead Auditor certification is preferred or expected within the first 12 months.
• Comfortable working flexible hours, including a shift between 11 AM and 11 PM IST (any 9-hour schedule).

Benefits

• Remote-first work environment with flexibility to work from home.
• Opportunity to contribute to a growing SaaS organization entering a new phase of expansion and transformation.
• Competitive compensation package based on experience and skills.
• Collaborative culture with supportive and highly skilled colleagues.
• Growth opportunities and an environment that encourages learning and idea sharing.
• Programs designed to support employee health, well-being, and work-life balance.
• Opportunity to work on global compliance, security, and operational initiatives.
• Inclusive workplace culture focused on diversity, equity, and employee development.