Compliance Analyst

About the role

The Compliance Analyst supports the ongoing monitoring, testing, and improvement of compliance with applicable federal, state, and industry regulations. This role partners cross-functionally to embed compliant practices into daily business operations.

Responsibilities

• Maintain audit workpapers, monitoring logs, and compliance evidence in an organized and regulator-ready manner.
• Support the development, revision, and maintenance of policies, procedures, and internal controls to align with evolving regulatory expectations.
• Investigate and resolve compliance issues, complaints, and discrepancies in a timely and efficient manner.
• Assist with preparation for regulatory examinations, audits, and due diligence reviews by gathering documentation, responding to requests, and coordinating internally.
• Monitor and evaluate the effectiveness of compliance programs and initiatives and recommend enhancements, as needed.
• Contribute to fostering a culture of compliance through education, communication, and collaborative engagement across the organization.
• Identify trends or root causes from complaints and investigations and escalate systemic issues to management with recommended improvements.
• Support continuous improvement initiatives by identifying opportunities to streamline processes and enhance compliance effectiveness.

Requirements

• Minimum of 2 years of experience in compliance, risk management, or a related field, preferably in the financial services industry with a focus on debt settlement.
• Advanced in Excel.
• Strong understanding of federal and state regulations governing the debt settlement industry, including but not limited to the FTC Telemarketing Sales Rule, CFPB regulations, and state licensing requirements.
• Excellent analytical skills with the ability to interpret complex regulatory requirements and develop practical compliance solutions.
• Exceptional organizational skills and the ability to manage multiple projects simultaneously.
• Proven ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in Microsoft Office suite and other relevant software applications.

Qualifications

• Advanced degree in a related field preferred.
• Experience with regulatory compliance systems and tools.
• Knowledge of industry-specific regulations and best practices.
• Ability to work under pressure and meet deadlines.

Skills

• Strong analytical skills with the ability to interpret complex regulatory requirements and develop practical compliance solutions.
• Exceptional organizational skills and the ability to manage multiple projects simultaneously.
• Excellent written and verbal communication skills with the ability to effectively communicate complex concepts to various stakeholders.
• Proven ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in Microsoft Office suite and other relevant software applications.

Benefits

• Health, dental, and vision benefits available after 30 days of employment.
• Ancillary benefits including legal services, disability insurance, Employee Assistance Program, and much more!
• 80 hours of PTO, 40 hours of Sick Pay, and 2 Health & Wellness Days.
• Paid holidays.
• 401(k) that can be elected from day 1 of employment!

Pay

$23-$25 per hour depending on experience.

Schedule

8-hour shift, Monday to Friday.