Complex Scheduler (Mental Health and Neurology)

What You Will Do

• Schedule and coordinate multiple services including appointments, imaging, labs, procedures, surgeries, and treatments.
• Collaborate with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete.
• Serve as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments.
• Accurately navigate and translate complex service protocols, tools, standard work, and information to ensure appropriate services are delivered.
• Follow standard processes and workflows to ensure safety and reliability.
• Prepare, manage, and update the daily schedule/calendars for physicians who deliver care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers.
• Review and respond to patient messages sent to the Epic in-box or through MyChart.

What You Will Need

• A high school diploma or GED.
• Two years’ experience in a healthcare setting/practice, completing scheduling and registration of appointments, templating schedules in Epic, and providing administrative medical support.
• Knowledge of basic medical terminology.

Location

St. Louis Park Clinic - 5775 Wayzata Blvd Suite 200 St. Louis Park, MN 55416

Hours

40 hours/week

Benefits

• Competitive wages.
• Healthcare (including vision & dental).
• 401K.
• Parking & tuition assistance.

Pay

21.62 - 31.35 USD/Hourly