Complex Case Scheduler (Surgery Scheduler)
Summit Spine & Joint Centers · Lawrenceville, GA · 3 mo ago
On-siteHealthcareFull-time
Responsibilities
- Pull EMR reports and input data into excel sheets, tracking individuals where a complex procedure has been ordered by a physician
- Communicating patient financial responsibilities for procedures
- Answering basic patient inquiries related to procedures
- Cooking evals for patients where physicians have ordered a complex surgical procedure, upload psych eval results to EMR
- Add patients to surgery schedule within EMR (eClinicalWorks)
- Coordinate process if patients need any replacement equipment for stimulators
Skills And Abilities
- Proficiency with Microsoft Office applications, including Word, Outlook, and Excel
- Strong attention to detail and commitment to HIPAA
- Strong interpersonal skills when working with patients
- Strong written communication skills
- Working knowledge of medical terminology, CPT coding, ICD.10 coding, and medical pre-certification and prior authorization protocols
Education And Experience
- Experience using eClinical Works required
- Minimum 1-year healthcare experience required, experience in Pain Management preferred
- Bachelor's Degree preferred, or equivalent combination of education, training, and experience
- In-person position in our Lawrenceville administrative building
- Individuals that speak Spanish, Korean, or Vietnamese as a second language preferred