Complex Case Manager (RN or LPN) - Pasco or Hernando Counties

About Us

Greenbrook Medical is building the new standard in primary care. We deliver high-touch, relationship-based care through neighborhood clinics, grounded in a simple belief: every senior deserves the kind of care we would want for our own families. Our model prioritizes time with patients, strong care coordination, and a personalized approach that improves outcomes while lowering total cost of care. We take full accountability for patient outcomes and overall cost of care, aligning clinical excellence with disciplined execution. That commitment shows up in our results, including a patient Net Promoter Score of 91, compared to 32 for typical healthcare organizations. Rooted in Tampa Bay and partnered with Tampa General Hospital, we are entering an exciting phase of growth. Backed by strong unit economics, experienced operators, and a proven playbook, we are looking for builders and operators who want to help scale a healthcare platform designed to deliver better care, better coordination, and better outcomes for seniors.

About The Role

Our highest-risk patients deserve our highest level of coordination. As our Complex Case Manager, you'll own the longitudinal clinical management of Greenbrook's most medically complex patients. You'll help identify patients at greatest risk, develop proactive care strategies, coordinate across their care teams, and ensure critical needs are addressed before they become acute problems. This is far more than traditional case management. You'll help manage patients with multiple chronic conditions, identify gaps in care, address barriers to successful outcomes, and ensure that the action items identified through Greenbrook's clinical review processes are translated into meaningful patient care. You'll become one of the most connected people in our care model, partnering closely with physicians, center managers, medical assistants, pharmacists,