Competition Center Guest Service Associate, Part Time - Winter Season

We need to output HTML fragment with sections: About the role? The posting includes "Who We Are" and "Perks & Benefits". Also "Position Summary" and "Responsibilities". Also "Education", "Experience", "Qualifications, Knowledge, Skill And Ability Requirements". Also "Physical Demands And Working Conditions". Also "Other Duties As Assigned". Also "Wage". Also "Equal Opportunity Employer" (EEO) we should remove. Also "Application Deadline" etc remove. Also "ATTENTION: THIS IS A PART-TIME POSITION" maybe include as note? Probably we can include as part of position summary? But we should not repeat job title. We'll include a short paragraph for metadata like part-time note. We need sections only when real content. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we need to map content accordingly. We have "Who We Are" maybe "About the role". Could be "About the role". We'll put that. We have "Perks & Benefits" -> Benefits. We have "Position Summary" maybe part of About the role or separate? Could be under About the role. We have "Responsibilities" -> Responsibilities. We have "Education", "Experience", "Qualifications, Knowledge, Skill And Ability Requirements" -> combine into Requirements and Qualifications? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Requirements (education/experience) and Qualifications (knowledge, skills, abilities). Also Skills maybe separate but we can combine. We have "Physical Demands And Working Conditions" maybe not a standard heading; could be omitted or put under Requirements? Not in list. Probably we should not create a heading not in list. Could omit or incorporate into Requirements? But we must preserve all substantive information. Could put under Requirements as a

maybe. We have "Other Duties As Assigned" maybe part of Responsibilities. We have "Wage" -> Pay. We have schedule info: "This position will require working weekends and some holidays and may require working in evenings." That's schedule. So we can create Schedule section. We must not include boilerplate like EEO, Application Deadline, etc. We must not repeat job title. We must not include placeholder text. We need to output only HTML fragment. Let's craft:

About the role

Seasonal Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.

ATTENTION: THIS IS A PART-TIME POSITION

But maybe we should not include "ATTENTION: THIS IS A PART-TIME POSITION" as a separate line; could be part of About the role. Better: combine. Then Responsibilities: list of duties. We need to extract responsibilities list from the long paragraph. Many duties are listed as sentences. We'll create

• each duty. We need to preserve all substantive information; we can break into items. Let's list duties from "Essential Duties" and also other duties after. Essential Duties list: - Greeting guests in a friendly and professional manner. - Answer general and specific questions, giving accurate information. - Assist guests with online and in-person program and event registrations, ensuring accurate participant information and enrollment. - Create, test, and audit registration setups within the Member Portal to ensure accuracy, functionality, and a seamless user registration experience. - Professionally handle guest complaints and help solve guest problems. - Learn and maintain an excellent working knowledge of the computerized product sales system, including sales, discounts, comps, accounts receivable, returns, refunds, payment types and operations of printers. - Prepare daily cash summary by counting and recording all monies received, Sales range from approx. $100 to $40,000+ per drawer per day. Produce daily computerized sales reports, accounts receivable reports, comp reports and provide backup for all discounts, comps, returns, refunds and replacements. Accurately balance sales report against cash report. - Maintain sufficient supplies, forms, brochures and ticket stock at workstations. - Assist lobby, wait-lines, specific programs and other check-in as needed. - Maintain a friendly, congenial and helpful attitude, while effectively dealing with guests and other employees. Show cooperation and pleasant attitude. Strive to facilitate an atmosphere of teamwork. - Report and/or correct unsafe conditions regarding equipment, work area and ski area in general. - Maintain neat, organized and clean work areas. - Keep information boards, brochure racks and map boxes stocked and orderly. - Responsible for daily operation and efficiency of the office. - Maintain accurate participant and volunteer records, including registrations, waivers, contact information, and supporting documentation. - Support participant, parent, coach, and volunteer communication regarding registrations, schedules, program requirements, and event information. - Generate and review registration and participant reports to support program operations and billing accuracy. - Maintaining and managing the reporting system for billing and account reconciliation of program participants, ticket sales, customers and other revenue generated. - Unite program participants with their coach for late and lost participants. - Assist coaches with contacting parents and ski/bike patrol in case of athlete injury. - Provide administrative support for Competition Center programs, races, fundraising events, and special events. - Supports business supervisor and directors by helping to maintain all avenues of information to and from participants/parents and coaches/ program discipline directors. This includes printed material updates, handbooks, manuals, newsletters, web pages, radios and phone-in recordings. - General administration duties of running the office including selling event tickets organizing and prioritizing email, posted mail, correspondence, filing, photocopying, answering phones, greeting customers, etc. - Be current on weather and snow conditions, special events and promotions within Marketing/Sales, Competition Center, the Town of Winter Park, and general ski area information. - Other duties as assigned We'll turn each into
• . Then Education, Experience, Qualifications. Education: "High school diploma or GED requiredBachelor's degree in Business Administration, Hospitality, or other relevant degree preferred." Experience: "Min of two (2) years office experienceMin of two (2) years customer/guest service experienceCash and credit card handling experienceMin of two (2) years RTP or similar point-of-sales system experience" Qualifications, Knowledge, Skill And Ability Requirements: list: - Working knowledge of Microsoft Office 365 and basic computer functionality required and Excel. - Experience with online registration systems, membership databases, or customer relationship management (CRM) platforms preferred. - Strong attention to detail with the ability to accurately manage registrations, records, and financial transactions. - Ability to prioritize multiple tasks while maintaining a high level of customer service in a fast-paced environment. - Experience working with youth sports, recreation programs, events, or the ski industry preferred. - Knowledge of the Competition Center programs and events strongly preferred - Valid Colorado Driver's license and clean motor vehicle record required Physical Demands And Working Conditions: we can include as a paragraph under Requirements maybe. Schedule: "This position will require working weekends and some holidays and may require working in evenings." Pay: "Hourly pay range: $22 - 25 DOE" Benefits: list from "Perks & Benefits": - Free season pass to Winter Park and all Alterra Resorts - Discounted friends & family tickets - Medical, dental, vision, life, paid parental leave and more for eligible employees - 401(k) plan with 100% company match - up to 4% - Mental health resources for all employees - Food & beverage and retail discounts - Onsite employee childcare based on availability - Discounted equipment rentals, pro-deals, and more We'll output sections in order: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we have Skills maybe not separate; we could put Skills under Qualifications. However instruction says we can use those headings; we can omit Skills if not specific content. We'll combine Qualifications and Skills maybe as Qualifications. We'll include Requirements (education/experience/physical). Qualifications (knowledge, skills, abilities). We'll not add Skills separate. Let's craft HTML. Be careful to not include duplicate lines. We'll output:

  About the role

  Seasonal Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone. ATTENTION: THIS IS A PART-TIME POSITION.

  Responsibilities

  • Greeting guests in a friendly and professional manner.
  • Answer general and specific questions, giving accurate information.
  • Assist guests with online and in-person program and event registrations, ensuring accurate participant information and enrollment.
  • Create, test, and audit registration setups within the Member Portal to ensure accuracy, functionality, and a seamless user registration experience.
  • Professionally handle guest complaints and help solve guest problems.
  • Learn and maintain an excellent working knowledge of the computerized product sales system, including sales, discounts, comps, accounts receivable, returns, refunds, payment types and operations of printers.
  • Prepare daily cash summary by counting and recording all monies received; sales range from approx. $100 to $40,000+ per drawer per day. Produce daily computerized sales reports, accounts receivable reports, comp reports and provide backup for all discounts, comps, returns, refunds and replacements. Accurately balance sales report against cash report.
  • Maintain sufficient supplies, forms, brochures and ticket stock at workstations.
  • Assist lobby, wait-lines, specific programs and other check-in as needed.
  • Maintain a friendly, congenial and helpful attitude, while effectively dealing with guests and other employees. Show cooperation and pleasant attitude. Strive to facilitate an atmosphere of teamwork.
  • Report and/or correct unsafe conditions regarding equipment, work area and ski area in general.
  • Maintain neat, organized and clean work areas.
  • Keep information boards, brochure racks and map boxes stocked and orderly.
  • Responsible for daily operation and efficiency of the office.
  • Maintain accurate participant and volunteer records, including registrations, waivers, contact information, and supporting documentation.
  • Support participant, parent, coach, and volunteer communication regarding registrations, schedules, program requirements, and event information.
  • Generate and review registration and participant reports to support program operations and billing accuracy.
  • Maintain and manage the reporting system for billing and account reconciliation of program participants, ticket sales, customers and other revenue generated.
  • Unite program participants with their coach for late and lost participants.
  • Assist coaches with contacting parents and ski/bike patrol in case of athlete injury.
  • Provide administrative support for Competition Center programs, races, fundraising events, and special events.
  • Support business supervisor and directors by helping to maintain all avenues of information to and from participants/parents and coaches/program discipline directors, including printed material updates, handbooks, manuals, newsletters, web pages, radios and phone-in recordings.
  • Perform general administration duties of running the office including selling event tickets, organizing and prioritizing email, posted mail, correspondence, filing, photocopying, answering phones, greeting customers, etc.
  • Stay current on