Community Wellness Center Logistics Specialist - San Bernardino

About the Role

The Community Wellness Center Logistics Specialist ensures the operational excellence of IEHP’s Community Wellness Centers (CWCs) by overseeing logistics, facilities coordination, inventory management, and event support. Under the general direction of the CWC Supervisor, this position works closely with the CWC Management Team to address a wide range of facility support needs, equipment issues, and daily center activities. The Community Wellness Center Logistics Specialist enhances daily operations by implementing process improvements, supporting cross-functional teamwork, and maintaining a safe, welcoming, and efficient environment. This proactive, detail-oriented professional works effectively across diverse groups and responds to member needs with professionalism and care.

The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Responsibilities

• Oversee logistics, facilities coordination, and inventory management for Community Wellness Centers (CWCs).
• Address facility support needs, equipment issues, and daily center activities.
• Implement process improvements to enhance daily operations.
• Support cross-functional teamwork and maintain a safe, welcoming, and efficient environment.
• Maintain security and safety systems.
• Operate a variety of hand and power tools.
• Drive a box truck and operate a lift gate.
• Perform building operation repairs and manage building systems (HVAC, lighting controls, electrical power systems).
• Handle equipment (copiers, fax, general office equipment) and warehouse operations, including use of an electric pallet jack.
• Apply cleaning/janitorial practices.
• Provide customer service in a managed care or community-based setting.
• Balance multiple projects, meet deadlines, and resolve problems independently and as part of a team.

Requirements

• Minimum of two (2) years of facilities experience.
• Experience in any of the following: building systems (HVAC, lighting controls, electrical power systems), equipment (copiers, fax, general office equipment), warehouse setting, electric pallet jack, cleaning/janitorial practices, building operation repairs, or customer service.
• High School Diploma or GED required.
• Secure Electric Pallet Jack certification within one (1) month of employment.
• Active CPR/First Aid Certification within one (1) month of employment.
• Valid California Driver’s license and valid automobile insurance.
• Driving record must qualify to drive company vehicles based on IEHP insurance standards (no more than three (3) points).
• Ability to lift 50 lbs.
• Good physical stamina and dexterity.
• Availability to work nights and weekends.

Qualifications

• Customer service experience in a managed care setting preferred.
• Community-based organization experience preferred.
• Knowledge of Medi-Cal/managed care environment preferred.
• Computer skills, including typing, data entry, and managing email.
• Understanding of and sensitivity to multi-cultural communities.
• Basic first aid and safety practices.
• Strong communication, time management, organization, and interpersonal skills.
• Professional skills, including balancing multiple projects, constant learning, observing ethical and legal rules, and practicing respect and courtesy.
• Ability to work well under pressure and meet multiple, sometimes conflicting deadlines.
• Self-starter with ability to evaluate and resolve problems independently and as part of a team.
• High degree of patience.
• Team player and proactive problem solver capable of accomplishing goals.

Benefits

• Competitive salary.
• State-of-the-art fitness center on-site.
• Medical insurance with dental and vision.
• Life, short-term, and long-term disability options.
• Career advancement opportunities and professional development.
• Wellness programs that promote a healthy work-life balance.
• Flexible Spending Account – Health Care/Childcare.
• CalPERS retirement.
• 457(b) option with a contribution match.
• Paid life insurance for employees.
• Pet care insurance.

Pay

$25.90 USD Hourly - $33.02 USD Hourly

Schedule

• Availability to work nights and weekends.