Community Systems Specialist

Job Duties

• Reviews, validates, and processes DMS activation requests received via email or other channels.
• Applies established criteria to evaluate appropriateness, safety impact, and alignment with operational objectives, ensuring messaging complies with ADOT standards and supports the traveling public.
• Captures and maintains a complete, current inventory of handheld radios, vehicle-mounted units, repeaters, and spare components.
• Tracks lifecycle status, initiates replacement planning, and coordinates warranty, repair, and service claims with vendors and procurement staff to ensure readiness and accountability.
• Selectively coordinates DMS messaging across statewide corridors to ensure accuracy, timeliness, and consistency.
• Prevents conflicting or duplicative activations by maintaining situational awareness of incidents, construction, and planned events, reducing confusion and enhancing roadway safety.
• Assists with managing, programming, and logistics of handheld and vehicle-mounted radios, inventory tracking, equipment issuance, and maintenance of communications systems statewide.
• Serves as a liaison with vendors, technicians, and internal stakeholders, ensuring radio readiness, situational awareness, and continuity of operations.

Pre-Employment Requirements

• AZ Criminal Justice Information System (ACJIS) required within 6 weeks
• National Traffic Incident Management (TIM) Responder Training (TIM) course required within 6 months
• National Incident Management System (NIMS) IS-100 required within 6 months
• Valid Driver's license