Community Support Worker

About the role

Since 1985, Albuquerque Health Care for the Homeless has dedicated its mission exclusively to providing services to people experiencing homelessness. AHCH provides a distinctive continuum of integrated care through outreach and site-based services to address the health-related causes and consequences of homelessness. Our vision is to live in a world that is just and without homelessness. We believe that homelessness is an issue that can be solved through access to quality health care, adequate and affordable housing, and a living wage.

Responsibilities

• Assess individual needs of clients
• Create individualized service plans with direct input from client in accordance with CCSS requirements
• Work in an integrated manner with other AHCH programs to optimize client care
• Refer client to appropriate programs and agencies for coordination of wrap-around services in the community
• Participate in client chart audits for peer review
• Provide direct service to clients with 60% of contacts conducted in home visits/community visits
• Perform duties in a trauma informed and client centered manner
• Ensure accurate and appropriate documentation of all client contacts in Electronic Health Record (EHR) within timeframe required by AHCH procedure and billing standards
• Attend program-specific meetings and trainings including clinical supervision with Behavioral Health Clinical Director
• Attend organizational meetings and trainings

Qualifications

• Ability to work in a client centered, trauma informed, and harm reduction manner to assist clients in meeting the goals that they develop
• NM driver's license (or the ability to obtain an NM driver's license within 30 days of start date) and clean driving record
• A bachelor’s degree in a human service field from an accredited university and one year relevant experience with the target population
• OR An associate’s degree and a minimum of two years of experience working with the target population
• OR A high school graduation or general educational development (GED) test and a minimum of three years of experience working with the target population
• CCSS certification preferred
• Experience in trauma-informed care and harm reduction models preferred
• Bilingual or Spanish speaking preferred

Benefits

• Low cost medical, vision, and dental insurance with health club membership
• Life insurance and Accidental Death and Dismemberment fully paid for by organization
• Long Term Disability fully paid for by organization
• Paid Time Off - 24 days in first year of employment
• Catastrophic Sick Time accrual
• 7 Paid holidays
• Health Care and Dependent Care Flexible Spending Accounts
• 401k with employer match
• Student loan forgiveness eligible

Pay

All benefits start the month after you begin work.

Schedule

Details on schedule not specified.