Community Support Technician - Wilson
Universal Mental Health Services · Wilson, NC · 4 wk ago
Information TechnologyOther
About the role
The role involves providing technical support to community members, resolving issues related to technology infrastructure, and assisting in the deployment of new technologies.
Responsibilities
- Assist community members with hardware and software issues
- Provide training on technology usage
- Monitor and maintain technology infrastructure
- Deploy new technology solutions as needed
Requirements
- Bachelor's degree in Computer Science or related field
- At least 2 years of relevant work experience
- Strong problem-solving skills
- Excellent communication and interpersonal skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with network administration
- Knowledge of common IT troubleshooting tools
Skills
- Technical proficiency
- Customer service orientation
- Attention to detail
Benefits
- Flexible schedule
- Professional development opportunities
- Paid time off
- Health insurance
Pay
$45,000 annually
Schedule
Monday through Friday, 8:00 AM - 5:00 PM