Community Support Team - Case Manager
Position Purpose
Provides mental health rehabilitation services and supports adults and families to decrease hospitalization and crisis episodes and to increase community functioning in order for the client to achieve rehabilitative, resiliency and recovery goals.
Job Requirements
- Bachelor’s Degree with minimum two years’ experience in mental health.
- Demonstrated education, training or experience in the mental health services.
- MHP designation.
- Valid driver’s license.
Qualifications
- Adequate written skills to accurately complete required documentation within the time frames prescribed.
- Excellent organizational and computer skills.
- Self-Starter with ability to work independently and with a team.
- Skilled in conducting individual, family and group counseling, case management.
Essential Responsibilities
- Ability to motivate and problem solve with staff regarding effective clinical practices.
- Ability to be self-motivated, seek improved performance, problem solving while meeting the complex needs of the clients and their families.
- Skills to adapt verbal and written communication to the language and style of the client and their family.
- Complete all necessary documentation with in the appropriate time lines.
- Undertake primary case management responsibilities for designated clients.
- Conduct individual, group, and family counseling and educational sessions for clients and/or family members.
- Maintain communications with all staff (e.g. admissions, process, and discharge plans).
- Utilize a variety of treatment concepts, evidence based practices and service modalities when providing care.
- Present workshops, lectures and training to clients, families, staff and community groups as needed.
- Be familiar with court proceedings and available to make court appearances on behalf of Rosecrance clients.
- Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.
- Deliver exceptional customer service consistently to every customer.
- Serve as a role model and demonstrate positive guest relations in representing the agency.
Work Schedule
- 8 hour shifts.
- Monday – Friday.
- Hours: 8:30am-5:00pm.
- Shift: After 90 day probationary period, hours on Tuesday and Thursday will be 10:30am – 7:00pm.
Compensation & Rewards
- Base Pay: Starting at $22.50/hour (pay is based on education, experience, and credentials).
Benefits
- Medical, dental, and vision insurance (multiple plan options to meet your needs).
- 401(k) with employer match & discretionary contribution.
- Group Life Insurance, LTD and AD&DT.
- Tuition assistance & licensure/certification reimbursement.
- Paid Time Off, sick time, bereavement leave.
- Referral program earning up to $1,000 per hire!
- Wellness program, including an on-site gym at select facilities.
- Discounts at participating retailers.
- Daily pay available through UKG Wallet for financial flexibility.
About Rosecrance
Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives. We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.